M ember C laims A dvocate
Employee Benefit Assistants You Can Count on
Horizons Diagnostics provides you and your family members a complimentary member claims service to help with claims, billing, missing ID cards and more.
give member claims advocate a call if :
• You received a provider bill or EOB and feel the claim was processed incorrectly • You are at the doctor or pharmacy and having trouble with your coverage • You need to confirm if a provider is In-Network • You are missing your ID card Y ou can reach the M ember C laims A dvocate team by phone or email
Monday through Friday, 8:30 AM EST - 5:00 PM EST Resa Carter - rcarter@knightrawls.com - (706) 323-1600 Anna Meadows - ameadows@knightrawls.com - (706) 323-1600
Available 24/7 for any requests Cosby Cartledge - ccartledge@yatesins.com - (706) 593-6424
6 Horizons Diagnostics, LLC. 2022 Enrollment Guide
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