Ireland's Plumbing and Heating Magazine Issue101

BEGGS AND PARTNERS DERRY CITY

Gavin Harkin, Branch Manager.

FULL MERCHANT SUPPORT FOR THE DOMESTIC AND MECHANICAL PLUMBER... Everything under one roof

B eggs and Partners’ newly opened Derry City branch is thriving, offering everything a domestic plumber might need while also catering for more commercial and mechanical requirements. Branch Manager, Gavin Harkin says, “Our aim is to accommodate commercial plumbers as well as fully serving the domestic side of the business. For example, we’re stocking up to 2” galvanised steel, copper and iron clamp fittings off the shelf – there’s only one other outlet in the City offering that.” Serving a customer base that stretches from County Donegal, to Omagh, Strabane and Limavady, Beggs and Partners’ new branch has been busy since its soft opening on April 12. “Despite having a low-key opening to allow us all to get up to speed with all the operating systems and processes we’ve been incredibly busy. It’s been like trying to hold back the tide at times! We started with four staff, including myself, but

after just four weeks trading we already need to recruit a new van driver. We’re definitely on the right track here.”

Paul Duddy checking stock levels.

PEOPLE POWER The branch’s prime location at

working really well,” says Gavin. The free coffee vending machine is also proving to be a hit, he says. “The lads visit in the morning to pick up their items and stay for a quick coffee and a chat, which is great craic.” His message to the local trade who haven’t yet passed through the doors is. “If you’ve not been in before now, come in and talk to us; you will be well looked after.” Looking to the future, Gavin has this to say, “There is plenty of work in the City and surrounding area, and we are here to support our customers and back them up as much as we possibly can.”

Springtown Industrial Estate and the reputation of the Beggs and Partners name are key drivers for this immediate success, but Gavin also recognises the huge impact his staff has made on customer service and sales. “People buy from people, and it has been noted how knowledgeable, accommodating and friendly our trade counter, salesroom and delivery staff are. Between us all we have over 60 years’ experience in the plumbing, heating and bathroom industry – and it shows.” The attractive trade counter carries the huge range of stock that Beggs and Partners are renowned for, including its own Instinct brand range. The 15-bay showroom is incorporated into the trade counter. “It’s all under one roof, which is

“There is plenty of work in the City and surrounding area, and we are here to support our customers and back them up as much as we possibly can.”

Springtown Industrial Estate, 4 Springtown Drive, Derry City, BT48 0LY T: +44 (0)28 7122 5725 www.beggsandpartners.com

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