Specsavers Coleraine: 25 Years of Life-Changing Care FOR OVER TWO DECADES, Specsavers Coleraine has been more than just a high street optician; it’s been a trusted part of the community. Since opening its doors in 1999, the team has looked after the eyes and ears of more than 100,000 people. Owned and operated by local partners Lynn Mackey, Judith Ball and Joanne Torrens, the store has become a pillar of professional and compassionate care in the town. But it’s the personal stories, like that of Mr William Cotter, that truly show the life-changing impact of what happens inside those four walls. Mr Cotter, a Coleraine resident and proud Veteran, speaks candidly about his journey. “After 40 years of military service, my hearing was badly affected, and I would’ve suffered from tinnitus. My ability to catch certain sounds or words, or hear something that may have been in the distance, was diminished. I just didn’t know there was much I could do about it until a fellow Veteran friend suggested I contact Joanne at Specsavers in Coleraine.” Joanne Torrens, Specsavers Coleraine’s audiology director, recalls just how challenging Mr Cotter’s situation was: “The damage to Mr Cotter’s hearing was quite extensive, but he is not alone in living with such damage for so many years. Many people think it is normal and nothing can be done, or they don’t realise what services and help are available to them locally. It is widely known that waiting lists within the NHS can seem long and daunting.” She added, “We would encourage everyone to be vigilant with their hearing and begin hearing checks as soon as they can. With Mr Cotter, I was able to establish how best we could help him gain back his hearing and his quality of life thanks to tailored hearing devices and Roger technology.”
Restoring moments and detecting conditions early, the local team at Specsavers Coleraine continues to make a lasting impact
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