Marsh Farm Manor Brochure

A warm welcome to Marsh Farm Manor care home

Energy Efficient and Future Proof Technology March Farm Manor care home is built with the latest features • Marsh Farm Manor has an EPC rating of A. • Solar (photovoltaic) panels cover over 80% of the roof area, where excess energy from these is stored in large batteries. • Electricity demand will prioritise the energy from the solar panels, secondly Marsh Farm Manor will utilise the stored energy from the batteries and finally, remaining energy will be sourced from the grid. • Marsh Farm Manor does not have a gas supply.

Relax with everything you need on hand Marsh Farm Manor care home is a contemporary residential care home, set in luxurious and comfortable surroundings and benefitting from private landscaped gardens. Our home is ideally located near Jubilee Lake, which is an area of ancient woodlands and flower-rich meadows. We are only minutes from the quaint market town of Royal Wootton Bassett and local villages. Marsh Farm Manor offers first class residential and dementia care for up to 66 residents. Our passion is giving older people a choice of great places and ways to live. We have more than 60 years of experience and provide housing, care and support to more than 65,000 people. We are an established and trusted provider with more than 120 care homes throughout England. As a not-for-profit organisation and a registered charity, we are able to reinvest fully in the quality of our services. We are committed to the care and happiness of residents and aim to support them in continuing to enjoy their lives; doing all the things they love.

Relax with everything you need on hand Marsh Farm Manor offers a warm, safe and

• Residential care • Dementia care and other mental health needs • Respite care (shorter stay) We offer 24-hour personal and practical support - such as help with dressing and bathing. We know that the transition into a care setting affects more than just one person, and that it can be a difficult experience for the whole family. At Marsh Farm Manor, we have a track record of forming close and supportive relationships with the friends and family of residents living with us. We take time to provide support with any emotional and practical help they need. We encourage family and friends to be involved in the ongoing care planning for their loved one and encourage them to visit as often as they like or are able to do so.

friendly environment, with facilities to make you feel at home in our care. Located within easy reach of Royal Wootton Bassett town centre, we are close to amenities, such as shops, supermarkets and places to drink and dine. Marsh Farm Manor is near to the Cotswold Area of Outstanding Natural Beauty and within easy reach of nearby towns and villages. Our carers will ensure that you continue to enjoy maximum independence as well as 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand. Marsh Farm Manor offers the following types of care for older people, depending on their requirements:

Your lifestyle, your choices Because each of us is unique we encourage you to choose how your care is planned and delivered. Working very closely with residents and their families we build a personal picture of each resident’s needs. Little things can make a big difference, so we always strive to understand the important details. We call it person-centred care because it’s built around you or your loved one and their preferences. It’s there to help you settle into your new home with ease, with regular reviews to ensure we deliver the care that you need.

With this in mind, our colleagues work with residents and relatives to agree a personal lifestyle plan which helps us to understand the aspects of care that are most important. We value feedback from residents and their relatives and regularly track satisfaction. Dedicated carers are recruited and trained to ensure care and support that is tailored to each resident’s needs. They have also been specially selected for their personal qualities, such as being instinctively warm with a natural desire to help others – taking the time to have a friendly chat, reminisce or share a joke.

Activities, interests and ability are discussed prior to admission and an agreed plan ensures that these requests are fulfilled. Suggestions for activities also shape the planning process.

A personal approach to dementia care

Dementia is the term used to describe a group of symptoms that occur when the brain is affected by specific diseases and conditions – such as Alzheimer’s disease or a series of mini-strokes (although not everyone who has a stroke will develop dementia). Alzheimer’s disease is the most common cause of dementia, but not the only one. A person living with dementia may experience memory loss and difficulties with thinking, problem-solving or language. These symptoms differ from person to person and the experience of living with dementia can be affected by a number of factors. Having a better understanding of the challenges a person living with dementia may face, and how to support them, can help us all form practical strategies to ensure people continue to live a happy and fulfilling life.

At Marsh Farm Manor, we believe that through compassionate and considered care, we can ensure the move is a positive one – providing an opportunity to meet others, pursue interests, and live life the way you wish. We understand that the care someone receives is fundamental in enabling them to live well with dementia. We take a holistic approach to ensure that our care reflects best practice and learning, from the home environment to the education of colleagues. We provide high quality care and support for residents living with dementia by treating each person as an individual. Ever ready to offer support to family and friends via access to information and advice, our approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.

Compassionate colleagues Our colleagues are carefully recruited and trained to ensure that warmth and understanding are at the heart of everything they do. Our team use conversation and active listening to understand your holistic needs and desires. We are able to facilitate and create independence within personal limitations, empowering residents to take control of their life decisions.

We are committed to providing ongoing training in all areas of dementia care to members of the care home team. Anchor provides in-depth training on a range of dementia topics to ensure we are following best practice guidance at all times. We equip colleagues with knowledge on a range of approaches to dementia care, enabling them to be confident and knowledgeable in supporting people with differing needs.

Living life to the full Being interested in what is going on and taking part in fun activities is a vital part of life. We organise activities which are designed to reflect the wishes and interests of residents. Quiet areas and spacious en suite rooms also ensure peace and privacy when you want it. We adopt a ‘pets welcome’ policy by arrangement with our Home Manager.

Our Zest Wellbeing programme provides gentle exercise for all abilities for health and enjoyment. Marsh Farm Manor is close to local shops, places of worship and other amenities. You can make your life at Marsh Farm Manor a hive of activity or as gentle as you wish, with social events in the home and the community arranged together with residents. We know how important it is to maintain close bonds with your loved ones. At Marsh Farm Manor, visitors are welcome, and we will support you to keep in regular contact with loved ones virtually as well as in person. We also encourage links with the wider community and regularly hold events in the home, by inviting local community groups to visit. We take our residents and interests into account when planning entertainment, which includes visiting entertainers and therapy animals.

Our hair and beauty salon, Cinema, tea room, Sky Bar and quiet spaces are all at hand. On warm days take a stroll in the landscaped gardens and enjoy the peaceful setting. Or simply enjoy a break at one of the outdoor seating areas. Being interested in what is going on and taking part in fun activities is a vital part of life. We organise activities which are designed to reflect the wishes and interests of residents. We offer a stimulating range of cultural events, arts, crafts, games, tea dances and social evenings, as well as one-to-one activities and encourage residents to take part as much or as little as they wish.

Making the most of meal times At Marsh Farm Manor, we make the most of

We are committed to making mealtimes a sociable and pleasurable part of each day but will be happy to accommodate residents that may wish to dine in their rooms. Our catering team regularly interact with our residents, finding out more about their likes and dislikes and discovering more about the people they cook for. We also hold regular menu tasting sessions with our residents, to ensure they are part of our menu planning process. Everyone has strong memories associated with certain recipes, foods, specific meals and for Marsh Farm Manor, it’s vital that the food we serve reflects this.

mealtimes. Anchor has won national recognition for the quality of its food and catering service. All our menus recognise seasonality and locality. We offer freshly cooked wholesome and nutritionally balanced food with a different choice every day. Each floor of our home has a communal dining room, where meals are served. We get to know our residents’ likes and dislikes and cater for any special dietary requirements. Marsh Farm Manor’s Food Promise ensures all our menus are fresh, appetising and served with a smile.

“Excellent and caring staff who look after my 97-year-old father in an exemplary fashion. The facilities, room, lounge and dining rooms are outstanding. I know that my father is safe and

well-cared for, at all times.” Marsh Farm Manor relative review quote

Care in comfort Marsh Farm Manor is purpose-built with care in mind and offers a wide range of features and facilities designed with the very latest technology. This is complimented by high quality interior design: 66 spacious bedroom suites, with fitted furniture and private wet room facilities A dining room on each floor, offering varied daily menu choices Lounges on each floor and a Tea room and Sky Bar area to support our residents to enjoy activities and socialise Hair and beauty salon Beautiful landscaped gardens, with outdoor seating areas Some ground floor rooms with patio doors into our private garden

Local Area Marsh Farm Manor is located close to the market town of Royal Wootton Bassett. We benefit from having local amenities on our doorstep, including: Located on the edge of the Cotswolds, it is just 2 miles from the M4 Motorway and 5 miles from Swindon town centre. A supermarket, shops and places to drink and dine are within a short distance

The Great Western Hospital is within 7 ½ miles Jubilee Lake and Royal Wootton Bassett Rugby Football Club are close by.

Care home fees Care home fees in England can vary substantially from provider to provider and from location to location. Understanding care home funding and accessing the right type of funding assistance can seem like a daunting task. It is usual for residents in care homes to contribute to the cost of their own care. Some people have the resources to pay for their care in full, whilst others will make means-tested contributions. The government sets national limits to determine eligibility for funding assistance. The current threshold for self-funding (paying the full cost of your own care) is £23,250. Individuals with assets, including property and savings of £23,250 or above are currently expected to fully fund their own care. This threshold can be subject to change, so it is always advisable to check the figures when choosing a care home.

Paying for your own care Those who are able to pay for their own care can contact care homes directly. Once a preferred care home has been identified, the care provider will conduct a needs-based assessment. How much is a weekly private fee? At Marsh Farm Manor, our weekly private fees are from £1,300 for a standard room and from £1,350 for a garden room, based on dependency and other factors. We can provide you more information on fees and how they are charged.

What is included in my weekly fee? At Marsh Farm Manor, our weekly inclusive fees include: • Cost of personal care • Accommodation • Utilities e.g. heating and light • All resident catering, meals, snacks and drinks • An alcoholic beverage with meals • Laundry undertaken on the premises (except articles which need dry cleaning) • Free Wi-Fi with good speed for residents in individual rooms, throughout communal areas and our gardens • Television licence, for your use of digital television in your room • Weekly styling and monthly colour and cut appointments at our on-site hairdressing salon • Regular appointments with our chiropodist (every 6 weeks) • A selection of communal newspapers and magazines The following extra items and services are not covered by the weekly fees; however, we can arrange for them to be provided (at an additional cost): • Personal purchases such as stationery,

confectionary, toiletries etc. • Clothing, shoes and slippers • Dry cleaning

• An upfront cost for a landline telephone, including the cost for the phone and then an ongoing fee (if required).

In the absence of free provision by the NHS, the following may also be provided, and shall be charged in addition to the weekly fees: • Optometry • Dentistry • Physiotherapy • Other privately arranged healthcare • Care staff accompaniment to regular medical appointments No upfront deposit is required at Marsh Farm Manor to secure a room. If you are approaching a number of care home providers, it is often good to ask if they require a deposit.

Requesting funding assistance

Care home top-up fees If a person is Local Authority funded (council funded) a third-party top-up fee may be charged. This is a weekly cost covered by a third party, typically a family member.

For those who think they may be eligible for care home funding support or require support with this, the first step is to speak to your local Social Services department or your GP. An assessment of your needs will be undertaken and, if it is determined that you require residential care, a financial assessment will be completed by Social Services. The financial assessment will consider your income (including pensions and benefits) and capital such as savings, property and investments. All this information will then be used to decide how much you can afford to pay towards care home fees, how much the council will contribute and suggest the most suitable care homes for you to consider.

Directions from M4 Junction 16 • Take the A3102 exit to Swindon West/Royal Wootton Bassett/ Calne. • Use the second from the left lane, keep left at the fork and continue towards Swindon Road/ A3102. • Continue straight on to Swindon Road/A3102. • At the roundabout continue straight on Swindon Road/ A3102. • At the roundabout take the third exit. • After 50 yards, exit the roundabout and turn left.

Hook

Marsh Farm Manor

Royal Wootton Bassett

We understand that looking for care may not be easy. We are here to help. Visit www.anchor.org.uk/MarshFarmManor Or call us on 01793 310333

Marsh Farm Manor care home, Coped Hall, Royal Wootton Bassett, Swindon, SN4 8ER

Anchor Hanover Group is a charitable community benefit society with registered society No 7843. Registered Provider No. LH4095. Registered office: Anchor Hanover Group, 2 Godwin Street, Bradford, BD1 2ST

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www.anchor.org.uk

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