ACTIVITY SUMMARY
ACCOUNT 101-010-030
DEPARTMENT
PROGRAM/ACTIVITY LIBRARY SERVICES
LIBRARY
MISSION/PROGRAM DESCRIPTION The mission of the DeSoto Public Library is to provide books, materials, programs and services to residents of all ages to assist in their pursuit of information and resources to meet their educational, cultural, recreational, professional or vocational and related computer access needs.
GOALS AND OBJECTIVES
* Increase usage of materials, including books, electronic content, and audio visual materials, by satisfying market demands.
* Increase program attendance.
* Increase customer satisfaction of interaction with Library staff members, as measured through the survey distributed to on-scene patrons.
* Maintain and provide to the public the use of computers and appropriate software.
PERFORMANCE MEASURES/SERVICE LEVELS
FY 2018 Actuals
FY 2019 Actuals
FY 2020 Actuals
FY 2021 Target
Quantifiable Factor(s)
Activity Demand/Workload 1. Number of public use computers
43
43
43/18
43/18
2. Number of adult, teen, and youth programs per annum 3 . Number of items checked out and used by customers
425
408
265
280
405,000
434,683
264,049
280,000
4 . Outreach Opportuntities
39
40
Efficiency/Effectiveness Measures M&O Budget Per Capita M&O Budget % of General Fund Budget
$23.16
$24.68
$26.08
$27.59
3.03%
3.11%
3.23% 3.07%
1. Average number of daily public use computer logins 2. Average number of participants per program 3 . Average turnaround time for shelving of materials
250
281.5
206.75
212
38 24
47.7
31.68
36 24
24
24
207
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