Customer Excellence Business of the Year 2025 Winner - Dawson & Sanderson Ltd
This award recognises a business committed to delivering an excellent customer experience. It highlights organisations that define and implement a clear vision for customer service and consistently go above and beyond to engage customers. To enter this category please provide the following information: An overview of your turnover and net profit over the last two years, as well as current net reserves. Please note: we require an overview, and a projection where exact figures may not have yet been finalised or signed off. All financial information submitted is strictly confidential. A brief description of your business; the products or services it supplies and its customers. How does your company define “customer experience” and what is your overall vision for delivering exceptional service? Can you share an example of how your company has gone above and beyond to engage with a customer or surprise them with exceptional service? What happens if a customer has a poor experience – how do you address this and prevent it from happening again? What do you see as the future of customer experience in your industry and how is your company preparing for these changes? Summarise your application in 100 words (if shortlisted, this content may be used in the host’s speech or printed). CUSTOMER EXCELLENCE BUSINESS OF THE YEAR
REGIONAL CATEGORIES
Made with FlippingBook interactive PDF creator