From Ideas to Action Steps towards more Intelligent Buildings Industry Perspectives from Intelligent Building Advisory Board June 2024
Intelligent buildings are now pivotal in reshaping today’s real estate sector. Earlier this year we published the paper Intelligent Buildings: Revolutionizing the global real estate market for the next generation. Since then, we’ve heard from owners, operators and occupants worldwide that they are actively working through decisions on where to invest in buildings, what brings employees back to the office, and what services in the offices will generate the best ROI. We’ve spoken to dozens of vendors who are ready to move and get started on building out additional ecosystems and partnerships to bring more connectivity and efficiency to the office space and multi-use environments. It’s clear there is no silver bullet solution, but we can still get a head start on the process by acting now. This shift is being driven by the imperatives of efficiency, sustainability, and enhanced user experience. The rise of intelligent buildings has spurred a paradigm shift in innovation, from real estate markets to talent and recruiting to technology roadmaps. Our group of industry leaders continues to discuss the themes and trends and has developed a framework to help navigate these constantly changing times. We look forward to continuing the conversation.
Denise Lee VP, Cisco Engineering Sustainability Office
"There is approximately 5M square feet of spare space in buildings across North America. The need for, and shift to, intelligent buildings is already happening." Scott Panzer, Vice Chairman JLL and CEO Digital Building Solutions
Intelligent Buildings Decision Making Framework
Pillar 1 End User Experiences
Pillar 2 Return to Office and Policies
Pillar 3 IT & OT Technology
• Frictionless connectivity • Integrated sustainability • Integrated health & well- being features
• Increased productivity and employee engagement • Operational efficiencies and cost savings • Sustainability and
• AI in intelligent buildings • DC Power • Renewable energy • DC Microgrids
environmental responsibility
Now, let’s roll up our sleeves and move to action. As state-of-the-art intelligent buildings come on-line around the world, we have seen some common themes emerge. We have collected a myriad of data points and we now share these findings with you to guide you toward a more sustainable future through a rigorous focus on energy efficiency, material and operating costs, as well as overall user experience.
Pillar 1 End User Experiences
It’s all about the customer As the end-user customer of intelligent buildings, Generation Z and millennials make up approximately 38% of the current workforce. This is expected to rise to 58% by 2030. (Source: PwC) Owners (developers) and operators (organizational leaders) in the real estate ecosystem are compelled to reimagine workplace environments to meet the requirements of the future workforce. 83% of employees in smart buildings reported higher levels of workplace satisfaction compared to those in traditional buildings. ( Source: Siemens) 92% of corporate real estate executives believe smart building technologies are pivotal to attract and retain top talent and for contributing to a better user experience. (Source: Cushman & Wakefield) 30% Energy reduction can be obtained by deploying sustainable technologies to enable smart space utilization and automate OT systems. (Source: US Green Building Council)
Pillar 2 Return to Office and Government Polices
Return to Office and Government Policies – what does the data tell us? If we have learned anything post-pandemic, it’s that there is no clear answer for how to bring employees back to the office. Leaders have evaluated their real estate footprint. Some have cut too much too fast, others not enough. Productivity in employees and retention of talent have mixed results by industry, by geography, by discipline or function. Key Considerations: • What role does government policies play in accelerating building upgrades with energy efficiency requirements? • What effect have the return-to-office mandates had on attracting and retaining talent? • What is the formula or thought process to bring more occupants back to the office and achieving ROI on investments to upgrade buildings?
Pillar 3 Technology Connects Everything
Digital connected everything Technology underscores the indispensable role of bringing our user experiences into the modern world and into the future. Buildings constructed decades ago simply were not designed with current technological, or generational requirements in mind. Remember, ethernet wasn’t developed until 1973 by Bob Metcalf at Xerox PARC. Today, technology permeates every aspect of building IT and OT functionality, from network connectivity and video conferencing to air quality control, lighting efficiency, and power management. The integration of technology throughout the building lifecycle is no longer a choice, but a necessity to achieve efficiency, safety, sustainability, and user satisfaction. As buildings evolve into sophisticated, aware systems, technology becomes increasingly central to enhancing the built environment. Key Considerations: • Where to start on the refresh for technology in a building? • How to evaluate an entire real estate portfolio based on location and cost of power? • How to evaluate the difference between IT and OT vendors? • Over the next few months, we will be diving into each of these pillars in more detail with data, examples, and most importantly, the new measures and metrics that are defining these spaces.
With this Intelligent Buildings decision making framework, our goal is to break down historical silos. Our hope is that you can unlock new opportunities for future ROI, sustainability, and enhanced user experiences by leveraging this framework as a guide to action. The future of real estate lies in the integrated technology solutions and built environments where intelligent buildings pave the way for a more connected and sustainable future for all. We will be featuring in-depth information on each of these pillars in upcoming articles so stay tuned for more.
Contributors
Robert Bailkowski, Chief Executive Officer, Logicalis Robert serves as CEO of Logicalis, an information technology company focused on helping organizations succeed in a digital-first world. Robert understands that sustainability is a clear differentiator, both for Logicalis and the customers they serve. Logicalis is helping organizations improve the emissions generated by their IT environment.
John Braley, Senior Advisor, Delos As Senior Advisor for Delos, John brings his 25+ years of experience in real estate and construction to bring the company’s health and wellness platforms to designers, developers, financial institutions, and technology partners. Since joining Delos, John has launched programs in multi-family residential, student housing, office, education, and other building sectors, as well as establishing strategic partnerships with industry leaders like Johnson Controls International (JCI) and Cisco. Christian Bigsby, Senior Vice President, Workplace Resources, Cisco Christian leads the Real Estate and Facilities organization known as Workplace Resources at Cisco. In his three decades in the real estate industry, Christian has worked as an interior designer, a facility manager, and a real estate director. Over the past 15 years, he has helped transform the way people interact within the work environment and how they think of “the office” and “the lab.” Looking to the future, he and his team are constantly innovating to define the next generation of workplaces to drive the company’s real estate and services into a true competitive advantage in the retention and pursuit of talent. Andrew Karsh, Co-Founder and General Partner, Bay Bridge Ventures Andrew Karsh is Co-Founder and General Partner at Bay Bridge Ventures, an institutional venture capital firm focused on investing in industry leading climate technology companies. With more than 25 years of experience in managing investments on behalf of major asset owners globally, he previously spent ten years as a Portfolio Manager within the Investment Office at CalPERS. During this time he managed a portfolio of $10Bn+ in direct alternative investments and also represented the organization as part of the UN Global Investors for Sustainable Development working group alongside 30 of the largest global financial institutions. Denise Lee, Vice President, Engineering Sustainability Office, Cisco Denise is Vice President for Cisco’s Engineering Sustainability Office, defining Cisco’s long-term sustainability vision and roadmap. Working on building new business ecosystems and embedding new technology across Cisco’s end-to-end portfolio. She and her team collaborate across every function of the business to develop and create integrated capabilities that serve as the foundation to incubate and scale sustainable products that accelerate the journey to Net Zero for Cisco, its customers and partners.
John Petze, Partner and Co-Founder, SkyFoundry John is a co-founder of SkyFoundry, a technology company that develops software solutions designed to help clients derive value from their investments in smart systems through the application of advanced data analytics. Previously, John was CEO of Tridium and also served as the Global Sales Director for Intelligent Buildings at Cisco. John has over 40 years of experience in the intelligent buildings industry and is an expert in automation, control, IoT and energy management. Scott Panzer, Vice Chairman, JLL Scott serves as Vice Chairman of JLL, a global real estate services company that combines innovative technology and data intelligence with their world-renowned full service real estate advisory platform to unveil untapped opportunities for client success globally. Scott is also CEO and Founder of Digital Building Solutions, an infrastructure "farm to table" technology enterprise that provides Power over Ethernet integration with end-to-end solutions for all things PoE. Bryan Osoro, Vice President of Sales, EOS IT Solutions Bryan serves as Vice President at EOS, supporting the largest companies on the planet, whom all have progressive sustainability initiatives. He’s been connecting technology to business for over 20 years and has a particular passion for connecting the unconnected, with a recognition that the real power comes from creating actionable insights gleaned from widespread connectivity. Isaac Mulvihill, Executive Vice President, Delos Isaac Mulvihill leads Delos' Product division, focused on developing and partnering with innovative health and wellness product manufacturers. Isaac works closely with many school districts, government entities, commercial clients and reseller partners to deliver Delos and partner products. Isaac began his career at Delos building an antimicrobial, air purifying photocatalytic thin film technology and has since worked in various positions to invest in, partner with and develop products which underpin Delos’ commercial programs.
Special thanks to the Cisco team for their invaluable insights and contributions: Bob Cicero, Americas Intelligent Buildings Leader; Eric Knipp, Vice President, Systems Engineering, Andrew Lu, Intelligent Buildings and Sustainability Lead, David Smith Smart Buildings Consultant and Dora Ferrell, Executive Communications
Disclaimer
This thought leadership paper has been produced by a group of industry experts for general information and educational purposes only. The information contained herein is based on the collective knowledge, insights, and experience of the group members but does not represent formal advice or recommendations. Any views or opinions expressed within are those of the authors and do not necessarily reflect the official policy or position of this group or its members. While every effort has been made to ensure the accuracy of the information in this paper, the authors of this paper and its members accept no responsibility for any errors or omissions, whether caused by negligence or otherwise, or for any loss, damage or liability incurred by anyone in reliance on the information in this paper, to the extent permitted by law.
Before making any decisions based on the content of this paper, readers should seek professional advice tailored to their individual circumstances.
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