Title Effective Delivery of HQ Product Status: Complete
Summary : Delivered high-quality work on schedule through clear communication, enhanced project management discipline, and improved QA/QC and client feedback processes. Key Actions: • Introduced client status report templates, reminders, and HUB tools with Admin support • Made project schedules required in contracts and aligned across systems • Implemented end-of-project surveys and a follow-up workflow • Added QA/QC reviewer fields in VP and updated PM Manual • Transitioned client audits to BD team with CRM tracking • Launched quarterly inter-practice meetings and piloted contractor feedback surveys
Baxter & Woodman | VISION 2026 Strategic Planning Recap
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