Cheat Sheet: Leadership Norms and Behaviours@ESDC
Trust Key concepts Reciprocity, relationship, collaboration, focus on results, autonomy, flexibility, respect for individual and cultural differences. Cognitive Trust: being reliable, understanding that others are dependable. Emotional trust: being attentive to and caring about others. In practice 5 Encourage the use of Teams as a means of communication and socialization to build relationships, have discussions. Do it with intention. 5 Teams is not a work attendance monitoring tool. Resist the temptation to use it as such. 5 To foster independence, focus on the desired outcome and deadline rather than the hours spent at work. Let your team members manage how they will reach the outcome. 5 Lead by example, keep your commitments! 5 Be human! Talk about your mistakes and about what you have learned from them, talk about what keeps you up at night and about your aspirations. Confiding in others encourages them to do the same. 5 Be available to your team, open the door to dialogue by reminding them that you are there when needed. Show that you have their best interests at heart.
5 Encourage your team to express different opinions, embrace cultural differences, and show respect and open-mindedness. 5 Allow your employees to collaborate with each other, without you! Allow them to call each other to exchange ideas, tap into the knowledge and expertise of their colleagues, and let them manage their time and ability to help. 5 Be prepared to take action when your team expresses concerns about work and workload. Show that you are willing to defend them and step in when necessary.
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