THE ADIRONDACK ARC CELEBRATES MORE THAN TWO DECADES OF CQL ACCREDITATION
The Adirondack Arc was recently recognized by The Council on Quality and Leadership (CQL) for achieving CQL accreditation consecutively since the year 2000. The Adirondack Arc has continuously demonstrated a strong commitment to ongoing transformation and a focus on services that are centered on peoples' individual hopes, dreams and desires. CQL Quality Enhancement Specialist Betsy Burns wrote in an article that The Adirondack Arc is "devoted to helping people receiving services live fulfilling and meaningful lives, and take specific steps to make that a reality. Across the organization and at all levels, The Adirondack Arc has strong systems and practices in place. There are so many examples of this." Betsy went on to say, "The Adirondack Arc's Person-Centered Excellence Plans help guide the agency’s services. The investment in CQL Certification has strengthened the organization’s person-centered discovery, and its use of data allows them to track progress and make adjustments along the way. "The Adirondack Arc has made a concerted effort over the course of decades to allocate time, energy, and resources to improving quality, and the benefits of this are so clear. It has become an embedded part of who the organization is and what they’re all about."
Jennifer Stavenhagen, Director of Quality and Incident Management for The Adirondack Arc, said the agency takes pride in its CQL accreditation status and what it stands for. "More than 20 years ago our CEO really pushed CQL Accreditation to improve the quality of life for people we support," Jennifer said. "What CQL Accreditation helped employees ask “Are we doing enough for people? Can we do more?” At the time, this was a huge undertaking for the agency and it transformed The Adirondack Arc into not just an organization that cares for people with intellectual disabilities but an organization that supports people to live their lives their way." "We were the first organization to become accredited by CQL in New York State," Jennifer continued. "This achievement helped develop our agency culture – we were part of something bigger than just our small agency in the Adirondacks. We were part of a movement to support people to have full, amazing lives, driven by the people themselves." Congratulations to The Arc Adirondack on more than two decades of commitment to upholding the standards required for CQL accreditation!
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