PERSON SPECIFICATION
SELECTION CRITERIA A. Educated to a degree level or equivalent with a professional qualification or experience which is relevant to the role e.g. BIFM professional qualification or similar. B. Extensive knowledge and experience of managing and providing effective and efficient soft facilities services across a diverse campus portfolio. C. Experience in the day to day management of a diverse staff team including the identification of training, performance management and staff development. D. Experience of designing and implementing service plans at both strategic and operational level. E. Demonstrable experience in imbedding excellent customer service into the day to day operational processes and delivery. F. Excellent communication skills and the ability to communicate with a diverse range of both internal and external stakeholders both verbally and in writing. G. Proven experience of procuring and managing a range of external contracted services including regular review of performance and contracts. H. Operational project management and strategic planning and organisational skills. I. A full understanding of Health and Safety legislation and its practical application in the day to day delivery of the services. J. Extensive experience in the management of a multi million pound delegated budget in line with required financial processes and procedures. K. Ability to prioritise own workload, work under pressure with the minimum of supervision to meet deadlines. L. The ability to work outside normal contractual hours if required from time to time commensurate with the grade of this position.
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