Excelling in Operations REHAU Sales Coordinator Maria Burnett has also been recognised for going the extra mile in her work. Shortlisted in the Customer Service / Operations Person of the Year category, Maria’s standout support of REHAU’s salespeople has seen her become an invaluable member of the team after only two years in the role. Maria ensures REHAU’s salespeople and customers have all relevant materials when out on the road, helps homeowners and installers and trade counters with their enqueries, and provides relevant marketing collateral when required. She is particularly proud of developing and delivering a successful training package for REHAU colleagues both in the UK and abroad and continues to thrive in her customer-facing role. Going Above and Beyond Finally, Senior Internal Sales Administrator, Jude Allsey has also been recognised for her outstanding contribution supporting fabricators in their day-to-day business operations. Jude has been with REHAU for over 20 years and has used her excellent product knowledge to build close working relationships with these customers, who hold her in high esteem. Jude will always go above and beyond to ensure that fabricators are supplied on time, and her invaluable experience is especially appreciated by companies beginning their working relationship with REHAU. Jude is an integral part of the team, and her dedication and loyalty to the company has been pivotal to the success of the business.
Looking Forward As a prominent systems supplier to the fenestration sector, REHAU continues to invest to ensure an excellent customer experience. The company’s support of its team, combined with ongoing efforts to enhance in-person and online customer service, highlight the organisation’s status as a customer-first company. Cemlyn, Gareth, Maria and Jude’s nominations represent the latest step in its mission to provide outstanding levels of customer service to the sector. All four members of REHAU’s sales and customer service teams continue to go from strength to strength in their specific roles and will continue to excel into the future. Vote for Cemlyn, Gareth and Maria at www.fenestrationawards.co.uk/vote/.
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