201 9 ANNUA L RE POR T
Improvements we made in 2019 to reduce this included:
using a single reviewer for low-risk applications. Originally, we used two examiners to review applications. After gaining experience with using CBA, we confidently reduced this to one reviewer for low-risk applications. allowing deferrals. The number of refused applications increased to 12 per cent from 2 per cent due to deficiencies in the applications. We changed the process to allow deferrals and provided applicants with information on how to address the deficiencies.
In 2020, we will continue to improve the efficiency of our CBA system and include competencies for geoscience applicants.
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