Definitions…..
Alternative Choice Language: a choice limited to one of two or more possibilities, do not give the customer the option to say no Call Log Box: Tells the chronological story of where the customer is in the sales process Lead: The potential customer Lead File: The page in LMS that contains all the information about that potential customer Lead Status: Where the lead is in the sales process Next Action: The physical step that comes next. Everyone in the office should understand these terms Next Action Date: When to perform the next action Sales Process: The process of moving the Lead through the LMS system Social Proofing: people do what others are doing- they assume the actions of others in an attempt to reflect correct behavior for a given situation.
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