From Risk to Profit Benchmarking and Claims Studies

RISK MANAGEMENT GUIDANCE

There are a number of different factors to consider when assessing potential risks that a particular client may present for a given project. There are certain crucial factors that should be considered for all clients.

They include the client’s:

• financial strength;

• clear project objectives;

• experience with this project type;

• experience with your firm;

• claims history;

• decisive decision maker; and

• attitude toward the project and design professional.

These factors are covered in more detail in the client evaluation portion of the Risk Management Matrix on page 45 . Addressing these factors and others that you experience can help you evaluate your clients and the potential risks they present.

15 • From Risk to Profit - Benchmarking and Claims Studies

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