RISK MANAGEMENT GUIDANCE
There are a number of different factors to consider when assessing potential risks that a particular client may present for a given project. There are certain crucial factors that should be considered for all clients.
They include the client’s:
• financial strength;
• clear project objectives;
• experience with this project type;
• experience with your firm;
• claims history;
• decisive decision maker; and
• attitude toward the project and design professional.
These factors are covered in more detail in the client evaluation portion of the Risk Management Matrix on page 45 . Addressing these factors and others that you experience can help you evaluate your clients and the potential risks they present.
15 • From Risk to Profit - Benchmarking and Claims Studies
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