Frequency = reported claims Severity = CNA dollars spent Residential Projects: Claims by Problem Area (2010 - 2019)
The worst problem areas for residential project types were interior construction, which was first in claims count (20.8%) and second in dollars spent percentages (19.7%), with building superstructure second in claims count (17.0%) and first in dollars spent percentages (24.2%).
25%
20%
15%
10%
5%
0%
Foundations/ Substructure
Building Superstructure
Building Exterior Closure
Site Preparation
Interior Construction
Plumbing/ HVAC/Fire Protection
Site improvements and site preparation for highway projects were big problem areas, with site improvements accounting for 44.1% of the claims count and 22.1% of the dollars spent and site preparation issues accounting for 29.6% of the claims count and 66.8% of the dollars spent.
Highway Projects: Claims by Problem Area (2010 - 2019)
70%
60%
0% 10% 20% 30% 40% 50%
Foundations/ Substructure
Site Preparation Construction Stakeout
Site Improvements
Site Utilities
HVAC systems represented the highest claims count (24.9%) and dollars spent percentages for schools/colleges projects (27.6%). Problems with high humidity levels due to faulty design and the potential for mold/mildew issues may have been a contributing factor to the high frequency and severity of HVAC claims on school projects.
Schools/Colleges Projects: Claims by Problem Area (2010 - 2019)
30%
25%
20%
15%
10%
5%
0%
Electrical
Building Superstructure
Site Improvements
Building Exterior Closure
Interior Construction
Plumbing/ HVAC/Fire Protection
20 • From Risk to Profit - Benchmarking and Claims Studies
Victor
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