You can make training rewarding Your staff have the chance to complete an assessment. If they pass, they earn a certificate which they can proudly display on their Typsy profile. You can use this feature to create friendly competitions between staff. Rewards motivate people to constantly challenge themselves and take things to the next level which can only benefit your venue. By offering staff the chance to earn certificates, you’re also showing them how much you value their professional development which will increase their loyalty to your business. You can schedule training on your own terms Training is most effective when it’s consistent, and one of the most convenient features of Typsy is that you can schedule training courses out to your team at any time. Upload a list of your employees into Typsy, and then organise them into specific groups and roles. Then allocate training to those who need it, whenever you choose.
For example, if your front of house staff need a refresher on their service skills, you can schedule training courses to that particular group. Or schedule training to a single staff member, or to everyone in the organisation. Your options are flexible, and scheduling only takes a few simple clicks – freeing up your day for other things. You can monitor your team’s progress The management dashboard shows you what your staff are watching (or not watching), if they have completed assessments, if their training schedules are overdue, and how many hours of training they have completed overall. It’s a fantastic resource for determining who your engaged staff members are, and who needs an extra push. Staff can learn anytime, anywhere, on any device
Why restrict training to a particular time or day when you can learn anytime? Typsy is available on desktop and as a mobile app (via the App Store or Google Play). Your team can watch training videos wherever they are, whenever they like. They can skill up on the bus before a shift, in the break room during the day, or from the couch when they’re at home – the options are endless. Giving them the ability to self-study when they need help is a great morale booster, and it will lift the quality of their work.
Proper and ongoing training should be a priority for all hospitality venues. According to the Council of Hotel and Restaurant Trainers in the US, “companies who spend 5% or more of their budget on certified trainers experience 23% less turnover than those who don’t.” That is undoubtedly true of hospitality businesses in Australia as well, where the employee turnover rate has reached peak levels. We need to show young people that the hospitality industry is a viable career option for them, and that we care about their training and development. By offering them access to resources like Typsy, we can ensure that the future of the industry is bright. To learn more about Typsy’s online training, or to request a free demo for your business, visit the website now.
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Hospitality Review
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