Consensus Impact Report 2023-24

Great Place to Work

“I have been very lucky to have been given the opportunity to move up through each level of the Consensus career ladder. Having access to training, and colleagues who want you to succeed is fantastic. I am proud to say I have met some wonderful people and work with a great team who make my role at Consensus my dream job. ”

2017 - 2019: Support Worker at Vale House Training included all Consensus core training, Care Certificate, Maybo, and Medication Administration. 2019 - 2021: Senior Support Worker at Royal House Main training in this team leadership role included Buddy Training and Team Leader Training. During his time here, Emmanuel was given the opportunity to work in other local services, developing his experience of working with those with a variety of needs - mental health, autism, learning disabilities, PWS, and complex needs. 2021 - 2023: Deputy Manager at De Parys This promotion saw Emmanuel relocate from the North to the South to support the De Parys team. 2023 - Today: Service Manager at De Parys And Emmanuel is now completing a Level 5 Leader in Adult Care Qualification, together with accessing the training from the Leadership Academy.

Exceptional Colleagues. Consensus is not just a support provider – we’re a community of amazing people dedicated to making a difference in the lives of the people we support. So let’s share a little glimpse into what our exceptional colleagues have been up to this year.

Emmanuel’s Career Journey.

Meet Emmanuel, one of our rising stars. After taking his first ever job at Consensus, he has excelled at every stage of his career, leading to his recent registration with CQC. And in his first inspection as manager, the report read, “The registered manager was described as ‘special’ in relation to their work at the service on more than one occasion.”

Having graduated from Edge Hill University in 2017 with a first class BSc and MA in Sociology, Emmanuel’s desire to make a positive difference in others’ lives was evident from day one. His willingness to do anything and everything needed to provide the best support to the people in his care and his peers, means he is loved by all around him. Even now, in his role as Service Manager, he still considers himself a support worker – as supporting people is what he’s here to do.

From Service Manager to Referrals Manager. At Consensus, we appreciate that a career journey can take many forms – and we love nothing more than helping our colleagues achieve their personal and professional goals. And Sam is testament to that. Following a year as Service Manager at Valley House, Sam’s knowledge, passion, and desire to support as many people as possible to receive the care they deserve, led to his success in applying for our Referrals Manager vacancy last year.

Demonstrating Exceptional Leadership.

Mandy has worked at Consensus for almost a decade and joined us to take on her first role as a Registered Manager after, in her own words, ‘feeling the energy here was just right’.

After successfully managing two services for almost five years, a new challenge presented itself - to lead a service who were struggling without a manager to help support them. After six months in post, an audit from our Quality Checker team, together with feedback from colleagues working with

Starting his new role on a part-time basis in October to learn the ropes, whilst still a Registered Manager for one of our supported living services, Sam joined the Referrals Team full-time in March 2024 – but not before CQC arrived for an inspection on his final week in the service. The inspection was one of the highlights of his career to date – and you can read the wonderful report below.

Mandy showed how much the culture and service had progressed and demonstrated the inspiring nature of her leadership. This year, Mandy has been supporting the team at Deansbrook to really make every moment matter - sharing successes with all, and taking responsibility where there have been challenges. That’s why the team came together to nominate her for the much

Valley House CQC Report

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Impact Report 2023/24 | Consensus

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