MHDA Patient Safety Culture Survey
In the recent Patient Safety Culture Survey, MHDA ’ s patient safety rating was positive:
• 71% of staff rate patient safety as Very good or Excellent
• A high proportion of staff (83%) would recommend friends or relatives to be treated within their team/ unit/work area.
• At a service level, most safety culture factors sit at or above the 2nd and 3rd quartile of the benchmark.
Strengths Incident Reporting Transfer of critical patient information Areas to Watch • Manageable workloads • Workforce conditions—workload and pacing • Collaboration between staff and mutual respect
External Benchmark—Within Top Quartile 2023 results
NSLHD 2025 Result: 73%
Page 12| NSLHD Mental Health Drug and Alcohol News | August 2025
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