COPC Handbook December 2023 Q4

Introduction At Central Ohio Primary Care (COPC or “the Company”), we recognize that employees are vital to our success. We value and appreciate the contributions all our employees make each day to this organization. It is our intent to work closely with our employees, making certain they understand the requirements of their job and providing them with opportunities to develop so that they may be successful and passionate about the important work they do. Physicians and staff, at all levels of the Company, are considered “employees” for the purpose of and as referenced in this handbook. This handbook does not create a contract, implied or expressed, with employees of COPC. Employment may be terminated “at will” by COPC management or by the employee at any time and for any reason or no reason at all. No manager or employee of COPC has the authority to enter into any agreement for employment for any specified period-of-time or to make any agreement contrary to the foregoing or to the conditions set forth in this handbook. Any such agreement must be in writing and signed by the Chief Executive Officer (CEO). COPC reserves the right to interpret, modify, revoke, revise, suspend, or terminate this handbook and/or any and all of the policies, procedures or benefits described herein in whole or in part, at any time, with or without prior notice. In addition, changes to applicable federal, state, or local laws or regulations may require the Company to modify or supplement this handbook. Any oral representations related to the policies in this handbook do not create a binding employment contract of any kind or any promise of job security upon which an employee should rely. The policies set forth in this employee handbook are the policies that were in effect at the time of publication, and the current handbook supersedes all previous versions. Should employees have any questions as to the interpretation or understanding of any policy or procedure in this handbook, they should contact their Direct Supervisor or the Human Resources Department for clarification. It is important for all employees to have a full and complete understanding of all employment policies and procedures.

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Introduction

Welcome Message

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Section I: General Employment Policies

18

Section II: Hiring, Employment Classifications, Termination of Employment and Recordkeeping

24

Section III: Standard Operating Guidelines

32

Section IV: Drug and Alcohol Policy

36

Section V: Attendance, Timekeeping and Payroll

40

Section VI: Benefits, Observed Holidays and Paid Vacation Benefits

44

Section VII: Leave Policies and Other Excused Time-Off

50

Section VIII: Family Medical Leave Act (FMLA)

56

Section IX: Computer, Email and Internet Use

60

Section X: Use of Company Property

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Questions and concerns can be directed to your immediate supervisor, Human Resources (614) 304-2080 or the Compliance Hotline (866) 539-5813

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