VA QUALITY OF CARE “VA’s public servants are here for Veterans anytime, anyplace. Our goal at VA is to deliver world-class care to VA's public servants are here for Veterans anytime, anyplace. Our goal at VA is to deliver world-class care to every Veteran, every time, and we will never settle for anything less." -The Honorable Denis McDonough, Secretary of Veteran Affairs every Veteran, every time, and we will never settle for anything less.” – The Honorable Denis McDonough, Secretary of Veterans Affairs
What’s Special About VA Care: • Comprehensive medical benefits package (preventive, primary, and specialty care) • Cost-free health care for most Veterans. (Some Veterans must pay modest copays for health care or prescriptions) . • Women Veterans can receive primary care, breast and cervical cancer screenings, prenatal care, maternity care coverage, and other gender-specific services. • Community-based Vet Centers, for no-cost counseling, outreach, and referral services (for eligible Veterans and family members) . • Digital tools for convenient access to health care information. What's Special about VA Care: • Comprehensive medical benefits package (preventive, primary, and specialty care) • Cost-free health care for most Veterans. (Some Veterans must pay modest copays for health care or prescriptions). • Women Veterans can receive primary care, breast and cervical cancer screenings, prenatal care, maternity care coverage, and other gender- specific services. • Community-based Vet Centers, for no-cost counseling, outreach, and referral services (for eligible Veterans and family members). • Digital tools for convenient access to health care information.
11 RECENT STUDIES IDENTIFIED VA SURGICAL CARE AS “BETTER” OR “COMPARABLE” TO NON-VA CARE 67% OF VA FACILITIES THAT RECEIVED A CMS STAR RATING RECEIVED EITHER 4 OR 5 STARS
10/10 VA HOSPITALS OUTPERFORMED NON-VA HOSPITALS ON ALL 10 CORE PATIENT SATISFACTION METRICS IN CMS’S HOSPITAL CONSUMER ASSESSMENT OF HEALTHCARE PROVIDERS AND SYSTEMS SURVEY
9 MILLION ENROLLED VETERANS
400,000+ VA HEALTH CARE PROFESSIONALS & SUPPORT STAFF
15 RECENT STUDIES IDENTIFIED VA NON-SURGICAL CARE AS “BETTER” THAN NON-VA CARE
1,800% INCREASE IN TELEHEALTH APPOINTMENTS SINCE THE BEGINNING OF THE COVID-19 PANDEMIC
4.4 MILLION VETERANS FULLY VACCINATED AGAINST COVID-19 BY VA
Where Is VA Quality of Care Better? A recent systematic review of studies indicated that VA care is better or comparable to non-VA care in many areas including: Where Is VA Quality of Care Better? A recent systematic review of studies indicated that VA care is better or comparable to non-VA care in many areas including: • Survival rates following ER visits non-surgical care) • Surgical patient safety indicators, mortality 2020 (surgical care) • Hospital patient safety indicators (non-surgical care) • Survival and readmission rates (non-surgical care) for severe lung diseases, such as COPD • Medication treatment for patients with mental disorders (non-surgical care) • Survival rates following ER visits (non-surgical care) • Surgical patient safety indicators, mortality 2020 (surgical care) • Hospital patient safety indicators (non- surgical care) • Survival and readmission rates (non-surgical care) for severe lung diseases, such as COPD • Medication treatment for patients with mental disorders (non-surgical care)
Learn More Visit accesstocare.va.gov to learn more about VA’s commitment to quality health care for Veterans. Learn more: https://www.accesstocare.va.gov/
U.S. Department of Veterans A airs
Veterans Health Administration
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