Provenir 2024 Survey

What is your biggest challenge to delivering hyper-personalization for customers?

Data quality & integration

38 %

19 %

Real-time decisioning

Advanced analytics development & deployment

18 %

10 %

Personalization logic

9 %

Legacy technology

Operationalizing a data feedback loop

6 %

Data challenges and real-time decisioning stand in the way of hyper-personalization for financial services providers.

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