Campus Services Manager

JOB DESCRIPTION

4. Self-motivated and enthusiastic, with a ‘can do’ attitude. 5. Positive about the benefits of change. 6. Comfortable with ambiguity and rapidly changing agendas. 7. Share and exemplify the University’s values. 8. A commitment to continuous personal development of self and team Managing Self 1.A customer centric approach, and the ability to embed this approach in personal working practices and those of team members. 2. Work to agreed deadlines and project plans. 3. Respond to enquiries in a timely and effective manner. Core Requirements 1. Adhere to and promote the University’s Equality and Diversity policies. 2. Ensure compliance with Health & Safety regulations. 3. Support and promote the University’s Sustainability policies, including the Carbon Management Plan, and carry out duties in a resource efficient way, recognising the shared responsibility of minimising the university's negative environmental impacts wherever possible. KEY PERFORMANCE INDICATORS • Achieving value for money and efficiency savings as directed • Production and delivery of work and projects to agreed timescales, quality and to plan • Compliance with corporate standards KEY RELATIONSHIPS (Internal & External) • EFD Colleagues • Contracted service providers/consultants • The Greenwich Foundation • English Heritage • PVC’s, Faculty Operating Officers and Directors of Other Professional Services • Students & Student Union • General Public • Visitors

9. Have a good understanding of Health and Safety issues that affect the workplace and the ability to ensure legislative compliance. Make sure any non-conformities are reported, assist with resolutions and propose solutions as required. Co-operate and assist with any health intervention requirements that mitigate risk to those affected by work activities. Ensure risk assessments are undertaken addressing and reducing high risk activities. Ensure equipment is regularly checked and maintained, ensure staff understand their own responsibilities in relation to health and safety and that staff are properly trained and competent to fulfil their functions. 10. Identify, plan, resource and manage the overall campus facilities budget reporting to this post in line with the University’s financial regulations. To work closely with the Head of Facilities and Operations and EFD Finance Manager to proactively manage cost and cash flow variances. 11. Deputising and decision making for the Head of Facilities and Operations as and when required and to professionally represent the Estates and Facilities Directorate on committees, working groups, review panels and other meetings, both internally and externally. 12. To form part of an out of hours emergency response team for the Estates and Facilities Directorate for the provision of advice, taking decisions, managing and delivering response including duties under BCP, Disaster Recovery and other planned escalations of serious service issues at University non-operational times. Leading on reviews of incidents, identifying root causes and implementing improvements from lessons learnt. 13. To undertake any other duties as appropriate within their competence, as required by their line manager from time to time. 1.The post holder will be an excellent communicator, able to demonstrate at all times a high level of competency and expertise in dealing with senior staff of the university, professional advisers and members of the public. 2. Capable of working under pressure, able to multitask whilst focussing on priorities. 3. To provide leadership, management and motivation of a multi- disciplinary team of in house staff and contractors. Generic

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