Service Excellence Year to Date Guest Engagement Scores
Shangri-La Qaryat Al Beri, Abu Dhabi
PROBLEM HANDLING
LIKELIHOOD TO RECOMMEND
TOP BOX
RECOGNITION
WI-FI
TARGET : 90.0% SCORE : 88.7%
TARGET : 9.0 SCORE : 8.8
TARGET : 90.0% SCORE : 82.0%
TARGET : 76.0% SCORE : 65.0%
TARGET : 72.8% SCORE : 66.5%
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