SATURDAY, SEPT. 24
CE LECTURE SESSIONS – SATURDAY MORNING
TRACK
8:00 AM - 8:50 AM
9:00 AM - 9:50 AM
10:30 AM - 11:20 AM 11:30 AM - 12:20 PM
Financial Statements 101: The Three Numbers That Really Matter
Using Your Financial Statements to Make Operational Decisions
What is Your Practice’s Value? Understanding Valuation Methodology used in Veterinary Practices
Practical Application for Adding Value to Your Practice
Room 203 B, pg. 55 Tera Eddleman, CVA
Room 203 B, pg. 55 Kirk Eddleman, MHA; Tera Eddleman, CVA
Room 203 B, pg. 55 Kirk Eddleman, MHA; Tera Eddleman, CVA
PRACTICE MANAGEMENT/ OFFICE PERSONNEL
Room 203 B, pg. 55 Tera Eddleman, CVA
$ervice Matters Room 203 A, pg. 55 Kim Garling, CVPM
Client Education and Why We Need to Stop Talking
The Art of Service Recovery Room 203 A, pg. 55 Kim Garling, CVPM
Are Your Staff Meetings Broken? Room 203 A, pg. 56 Kim Garling, CVPM
Room 203 A, pg. 55 Kim Garling, CVPM
7:00 AM - 7:50 AM Guided Meditation, Sundance II – Omni Hotel, pg. 57 Jenny Reitz Interested In a Career Change? You Are Not Alone
PROFESSIONAL DEVELOPMENT/ WELLNESS
How Do I Find My Next Career? Researching and Finding Positions
Getting Your Foot in the Door: Writing Resumes/CVs for a New Career (1)
Where Do You Start? A Deep Dive Into Assessment for Change
Room 203 C, pg. 57 Valerie Ragan, DVM
Room 203 C, pg. 57 Valerie Ragan, DVM
Room 203 C, pg. 57 Valerie Ragan, DVM
Room 203 C, pg. 57 Valerie Ragan, DVM
Telehealth for the Practicing Veterinarian Room 114, pg. 57 Stephen Pittenger, DVM, DABVP Take it Seriously, but Not Personally – Communication with (Difficult) Clients Room 202 C, pg. 57 Angela Vong, MA, LVT, NBCT Learn to Love Your (OxyHgb) Curves Room 202 B, pg. 59 April Bays, CVT, VTS (ECC) Client Connection Techniques Room 202 A, pg. 60 Mike Hawkins, MA, LPC Esophageal Balloon Dilation for Equine Choke
TECHNOLOGY
Putting the “Person” in Interpersonal Communication – Part 1 Room 202 C, pg. 57 Angela Vong, MA, LVT, NBCT Coagulability: Believe the Hype Room 202 B, pg. 59 April Bays, CVT, VTS (ECC)
Putting the “Person” in Interpersonal Communication – Part 2 Room 202 C, pg. 77 Angela Vong, MA, LVT, NBCT
Combatting “Presentaphobia” – Delivering Quality, Fear-free Presentations Room 202 C, pg. 58 Angela Vong, MA, LVT, NBCT Addison’s Disease (Let’s Get Salty, K?) Room 202 B, pg. 60 April Bays, CVT, VTS (ECC) Working with Grieving/Angry Clients Room 202 A, pg. 60 Mike Hawkins, MA, LPC Working with a Neurologic Horse: Be Prepared, Be Safe! Room 201 C, pg. 60 Shana Lemmenes, CVT, VTS-EVN Cat Com 101: An Introduction to Feline Client Communication Room 201 B, pg. 60 Paula Plummer, LVT, VTS(ECC, SAIM, CP-fe)
VETERINARY ASSISTANT
Become a RAAS Badass Room 202 B, pg. 59 April Bays, CVT, VTS (ECC) Resilient Body Room 202 A, pg. 60 Mike Hawkins, MA, LPC
Resilient Mind Room 202 A, pg. 60 Mike Hawkins, MA, LPC
VETERINARY TECHNICIAN
Equine Rehabilitation for Vet Techs – Part 1
Equine Rehabilitation for Vet Techs – Part 2
Room 201 C, pg. 60 Sue Loly, LVT, VTS-EVN
Room 201 C, pg. 60 Sue Loly, LVT, VTS-EVN
Room 201 C, pg. 60 Sue Loly, LVT, VTS-EVN
Did You Say Ureteral Blockage? Room 201 B, pg. 60 Paula Plummer, LVT, VTS(ECC, SAIM, CP-fe)
Making Sure Your Handling Skills are Feline Approved Room 201 B, pg. 60 Paula Plummer, LVT, VTS(ECC, SAIM, CP-fe)
Tailoring Nursing Care to Your Feline Patient Room 201 B, pg. 60 Paula Plummer, LVT, VTS(ECC, SAIM, CP-fe)
TICKETED EVENTS – SATURDAY MORNING
TITLE
PRESENTERS
LOCATION
TIME
PROFESSIONAL DEVELOPMENT/WELLNESS Yoga, pg. 39
Sundance Terrace – Omni Hotel
Jenny Ritz
6:00 AM - 6:50 AM
INTERACTIVE LAB Global FAST® Everyday, Practical Ultrasound Lab, pg. 38
Jacqueline Nobles, DVM, DACVECC Stephanie Lisciandro, DVM, DACVIM (SAIM)
Room 121 C/D
8:00 AM - 12:00 PM
Erica Brandt, CVT, VTS (ECC) Brooklyn Cupps, LVT; Justin Hicks, RVT Katrina Lafferty, RLAT, CVT, VTS (anesthesia/analgesia)
INTERACTIVE LAB Anesthesia Workup, Complications and Emergencies, pg. 39
Room 121 E/F
8:00 AM - 12:00 PM
ACTIVITIES – SATURDAY MORNING
ACTIVITY
TIME
LOCATION SPONSORS
ACTIVITY
TIME
LOCATION SPONSORS
Titer and Rabies Vaccination Clinic (Ticket Required)
Beltbuckle Lobby Entrance of Exhibit Hall
Registration Open
7:00 AM - 5:00 PM South Concourse
8:30 AM - 5:00 PM
SWVS Partnership Meeting (Invitation Only)
9:00 AM - 10:30 AM Room 110 AB
Coffee & Pastries
7:00 AM - 8:00 AM Star Tower, FWCC
2nd Floor Meeting Room Level
IDEXX Lounge
9:30 AM - 5:00 PM
Speaker Ready Room/ Lost & Found Hours SWVS Past President’s Breakfast (Invitation Only)
7:00 AM - 6:30 PM
101
Exhibit Hall Morning Break with Refreshments
9:50 AM - 10:30 AM Exhibit Hall
Black Angus Board Room - Omni Hotel
7:15 AM - 8:45 AM
Exhibit Hall SWVS Central
Zen Room
8:00 AM - 8:50 PM
Room 111
College Football Games
11:00 AM - 5:00 PM
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