CE DAYTIME SESSIONS
GETTING YOUR FOOT IN THE DOOR: WRITING RESUMES/CVS FOR A NEW CAREER Valerie Ragan, DVM 11:30 AM - 12:20 PM | Room 203 C A common area that veterinarians wanting to move into a new career have said they need help with is how to write an effective resume. Sending out lots of job applications and never hearing back is often due to an ineffective or inappropriately written resume. The resume is a tool with one specific purpose: to get you in the door for an interview. It should provide a snapshot of who you are – your skills and abilities, and their applicability to the position you are applying for. Unfortunately, resumes are often written as a “this is my life story” document instead. In this discussion, we will explore the differences between resumes and CVs, and when it is appropriate to use each. We will also discuss creating effective resumes, including key points to consider in crafting a resume and/or a CV, such as methods of translating clinical skills to a new focus area. GOING BEYOND COMPASSION FATIGUE TO FEEL BETTER Julie Squires, CCFS 2:00 PM - 2:50 PM | Room 203 C Veterinary professionals are feeling emotionally and physically exhausted and drained like never before. The past 2+ years has been hard on you. But like the amazing humans you are, you’ve risen to the challenge. That doesn’t mean you aren’t tired. I know you are. And when you’re tired you need support. In this session I’ll be offering cognitive, emotional and physical strategies to help you shift how you feel. You won’t want to miss this. THE SECRET TO THE UNIVERSE: THE THINK-FEEL-ACT CYCLE Julie Squires, CCFS 3:00 PM - 3:50 PM | Room 203 C What if I told you I had the secret to the Universe and all you had to do was show up to learn it? Well I do. I’m going to teach you the most powerful tool on earth to help you understand why you think, feel and behave the way you do. You’re not broken or flawed in any way, you’re just a human with a human brain. And you can learn to outsmart your own brain and when you do, you’ll not only feel better but you also won’t have to go around and apologize for those times the stress, frustration or overwhelm got to you. It’s truly a win-win! WTF IS WORK-LIFE BALANCE? Julie Squires, CCFS 4:30 PM - 5:20 PM | Room 203 C We’re all chasing it, think we need/want it, use it against ourselves if we don’t have it... the illustrious Work-Life Balance. Perhaps it’s time that we get clear on what work-life balance actually is and then decide why we want it and what it would look like to achieve. Join me for this session where we’ll decide once-and-for-all WTF work-life balance even is! SATURDAY, SEPTEMBER 24 GUIDED MEDITATION Jenny Reitz 7:00 PM - 7:50 PM l Sundance II – Omni Hotel During the meditation sessions, you will be guided to go within and become acquainted with the immediacy of your direct experience through your senses. We will compassionately anchor into the present moment by noticing felt sensations in the body, connecting with the breath, observing thoughts, and noticing sounds – all with a kind, open, curiosity. As we accept the moment just as it is, we can begin to allow the nervous system to settle and come into a place of deep relaxation which is restorative for the mind, body, and spirit. You will leave feeling simultaneously relaxed and rejuvenated. INTERESTED IN A CAREER CHANGE? YOU ARE NOT ALONE Valerie Ragan, DVM 8:00 AM - 8:50 AM | Room 203 C Anticipating making a career transition can be simultaneously exciting and scary. There are often a wide range of emotions and concerns about future opportunities and uncertainties that arise when one contemplates a career change. Recent surveys have shown that almost 30% of veterinarians are considering a career change, yet many veterinarians feel alone and lost when facing the prospect of a career change. In this discussion, we will examine some recent data on drivers for career change and set the stage for the following discussions of initiating the process of successfully moving from one career area of veterinary medicine to another.
WHERE DO YOU START? A DEEP DIVE INTO ASSESSMENT FOR CHANGE Valerie Ragan, DVM 9:00 AM - 9:50 AM | Room 203 C Often when veterinarians are interested in a career change, they start by looking online for available jobs and evaluate those positions on criteria such as pay, location, benefits, and scope of work. These areas are very important and often are critical in making a final decision on a particular job opportunity. However, these should not be the primary drivers for the selection of a new career opportunity. The goal in searching for a new opportunity should be to find a good personal career fit. Doing a self- assessment to determine factors that are most important to you personally is an essential first step. This includes looking at your personality type, personal values, interests, and passions. This should then be followed by defining those elements of an ideal career as they pertain to your own assessment. In this discussion, we will walk through the process of self and career assessment, its importance as a first step in finding a new personally fulfilling career, and the impact it has on wellness. HOW DO I FIND MY NEXT CAREER? RESEARCHING AND Finding a position that is a good career fit is much more than looking online for available jobs, which is a very inefficient process. Researching and finding a new position is a process that should follow and be informed by the development of your personal self and career assessment criteria. In this discussion, we will explore the “normal” ways of finding a career, and dig into other, more targeted and efficient methods that can be used to conduct your search, tailored to your own personal career needs and interests. GETTING YOUR FOOT IN THE DOOR: WRITING RESUMES/CVS A common area that veterinarians wanting to move into a new career have said they need help with is how to write an effective resume. Sending out lots of job applications and never hearing back is often due to an ineffective or inappropriately written resume. The resume is a tool with one specific purpose: to get you in the door for an interview. It should provide a snapshot of who you are – your skills and abilities, and their applicability to the position you are applying for. Unfortunately, resumes are often written as a “this is my life story” document instead. In this discussion, we will explore the differences between resumes and CVs, and when it is appropriate to use each. We will also discuss creating effective resumes, including key points to consider in crafting a resume and/or a CV, such as methods of translating clinical skills to a new focus area. THE MANY FACES OF IMPOSTER SYNDROME Julie Squires, CCFS 2:00 PM - 2:50 PM | Room 203 C Think you’re the only one that doubts themself, feels like a fraud or feels that they’re going to get “found out”? Well think again. 70% of humans experience Imposter Syndrome. But is it a “syndrome” at all or just unchallenged thinking that up until now has been allowed to live rent free in your brain? Maybe it’s time to raise the rent. In this session I’ll be teaching a FINDING POSITIONS Valerie Ragan, DVM 10:30 AM - 11:20 AM | Room 203 C FOR A NEW CAREER (1) Valerie Ragan, DVM 11:30 AM - 12:20 PM | Room 203 C cognitive approach to put an end to Imposter Syndrome so you can get on with your badassery and change lives, your’s and their’s. EMOTIONAL SELF-CARE Julie Squires, CCFS 3:00 PM - 3:50 PM | Room 203 C Compassion fatigue and burnout are occupational hazards in vet med, but that’s not the end of the story. It’s not that we stop caring about our clients, patients or the work. What happens is we get overwhelmed with the amount of emotions we feel while doing this work and shut down emotionally. It turns out that emotional intelligence is a better predictor of success than IQ, but where are we supposed to learn about the importance of our emotions and how to process feelings? Well you’re in luck! That’s exactly what I’ll be teaching in this session. And don’t worry, no tears are needed to attend. Unless of course you want to :).
LOVING VET MED LIKE IT’S YOUR FIRST DAY ON THE JOB AGAIN Julie Squires, CCFS 4:30 PM - 5:20 PM | Room 203 C If vet med was easy, everyone would do it! Some days are and some days aren’t. Therefore it’s easy to get sucked into a negative mindset and feel pessimistic about your work, the clients and even your team while also questioning your future with vet med. Psychology has primarily studied pathology, diseases of the mind and mental health issues. It wasn’t until fairly recently that psychologists started to look at what enables people to flourish and thrive in their lives. When happy people were studied, they were able to identify 6 core elements that were consistent in generating psychological wellness. I’ll be sharing all 6 with you in this session and showing you how easily you (and your team) can incorporate these concepts into your daily life and as a result, shift your experience of your work and your life. Join me! TECHNOLOGY FRIDAY, SEPTEMBER 23 TELEHEALTH FOR THE PRACTICING VETERINARIAN Stephen Pittenger, DVM, DABVP 4:30 PM - 5:20 PM | Room 106 Discussion of what it is, the legal issues surrounding it, and ways to implement it in your practice. SATURDAY, SEPTEMBER 24 TELEHEALTH FOR THE PRACTICING VETERINARIAN Stephen Pittenger, DVM, DABVP 10:30 AM - 11:20 AM | Room 114 Discussion of what it is, the legal issues surrounding it, and ways to implement it in your practice. VETERINARY ASSISTANT SATURDAY, SEPTEMBER 24 PUTTING THE “PERSON” IN INTERPERSONAL COMMUNICATION – PART 1 Angela Vong, MA, LVT, NBCT 8:00 AM - 8:50 AM | Room 202 C As veterinary professionals, we must be able to communicate effectively with people on many different levels – from co‑workers, to supervisors, to clients. Having good interpersonal communication skills and considering the “person” as we communicate, is key to maintaining effective working relationships and building trust with each other in the veterinary practice and with our clients. For session one, we’ll focus on the basics of interpersonal communication skills including communication styles, barriers to effective communication, and essential interpersonal communication skills for veterinary staff as we relate to each other in the clinic environment. SESSION 2: PUTTING THE “PERSON” IN INTERPERSONAL COMMUNICATION – PART 2 Angela Vong, MA, LVT, NBCT 9:00 AM - 9:50 AM | Room 202 C As veterinary professionals, we must be able to communicate effectively with people on many different levels – from co- workers, to supervisors, to clients. Having good interpersonal communication skills and considering the “person” as we communicate, is key to maintaining effective working relationships and building trust with each other in the veterinary practice and with our clients. For session two, we’ll focus on the building effective communication skills when interacting with clients in the clinic environment.
TAKE IT SERIOUSLY, BUT NOT PERSONALLY – COMMUNICATION WITH (DIFFICULT) CLIENTS Angela Vong, MA, LVT, NBCT 10:30 AM - 11:20 AM | Room 202 C
What do you do when you have to deal with “that” client? It can be a stressful situation – having to communicate with a challenging client – and it’s hard not to take things personally if it doesn’t go well. In this session we will focus on dealing with difficult client situations – from communication barriers to difficult personalities. We’ll learn tips and tricks to handle difficult communication situations like a pro and learn how to take challenging situations with clients seriously, but not personally.
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