Participation and Consultation The Registered Manager will ensure that the opinions and views of the young person’s parents/carers are sought regularly. This will be achieved through telephone conversations, emails, and statutory visits by parents, carers, or social workers. The Registered Manager will take these views into account in the development of the home. The home is visited by an external (Reg 44) visitor, a requirement of the Children's Homes Regulations. The visitor meets young people and also talks to members of the staff team. They also consult with parents/carers to discuss the home, how the young person is progressing, and they submit a monthly report on their findings to Ofsted. Each young person has a nominated Key Worker who is the main contact for parents or carers, as well as professionals. They will act as an advocate for the young person, as well as their families, and will attend all reviews and key meetings about that young person. All young people have the opportunity to speak with an independent advocate who visits the home throughout the year to speak to them and listen to any concerns they may have. The advocacy service is independent and provides further safeguards for our young people to speak to safe adults outside of the school. Young people are invited to attend regular meetings to have their say and also have one-to-one time with their Key Worker to express their views and concerns and discuss their targets. Young people can also voice their thoughts by speaking to their representative on the School Council or by using suggestion forms.
Positive Relationships When a young person joins the school and the home, we agree on contact arrangements with their parents/carers. This can be different for each young person. The young person’s wishes and feelings are taken into account, as well as the wishes of parents/carers and placing authorities. These wishes are all recorded in the young person's care plan, and a written record is kept. Young people can use various forms of communication, including phone calls, letters, emails or VOIP, such as Skype. We support families with visits to the home as well as supporting them when the young person visits the family home. This is fully discussed as part of the admission process and regularly reviewed. The young person's Keyworker leads on ensuring contact is maintained. If there are legal restrictions on contact, this will be recorded in the young person's care plan, and the Registered Manager will ensure all staff are made aware of these.
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