6C — July 24 - August 13, 2020 — Owners, Developers & Managers — M id A tlantic Real Estate Journal


O wners , D evelopers & M anagers

Today’s CRE tech solutions respond to hypercompetitive digital economy “Forced” remote operations & future resiliency are not mutually exclusive


ven before the coronavi- rus pandemic changed the face of the work-

crosoft Office’s Outlook and Teams facilitate collaboration, face-to-face meetings and instantaneous information sharing. The most robust Cloud- based ERP solutions automate workflows – including busi- ness processes, approvals and notifications – which increases productivity and supports re- mote working. These systems also allow everyone to securely share information and com- pany documents among any combination of teams, depart- ments and external users. Built-in portals let companies extend these connections and collaborations to suppliers, partners and customers. This wide-ranging access need not carry greater security risk. Cloud data transmissions can be protected using robust data encryption techniques that safeguard proprietary information. Built-in roles and privileges guarantee that users can only view or edit those areas for which they have responsibility. Further, SaaS deployments facilitate business continuity for a wide range of situations. Digital Advantage and Resilience These advantages made it possible for property opera- tors, developers and construc- tion firms to keep their com - panies functioning at a time when their offices were forced to close. But they all translate perfectly to a future time when things have not just returned to the prior “normal” but when companies are looking forward to leveraging increased agility and deeper insight. Cloud ERP enables everyone to see up-to-the-minute data, at all times. Every piece of property and project data – both activity and reporting – are available on dashboards and displayed in real time. No one is ever out of the loop. Additionally, integrated busi- ness intelligence and analytics capabilities help decision- makers understand financial and customer data more easily so they can make informed, actionable decisions. Further, platforms built with open application program interface (API) standards support integrations with a library of third-party software to extend the ERP system’s core accounting and other functionality in ways that continued on page 7C

workers to handle expense re- porting, time and attendance. Field technicians can access service routes and customer account information through their handheld devices. While onsite, technicians can access troubleshooting guides, up- load images of the work area, enter change orders and print invoices. With everyone staying con- nected, working remotely does not mean working in isolation. ERP platforms accommodate unlimited users who can con- nect from anywhere and be productive. Integration with popular products like Mi-

they also are looking ahead to a future where working faster and more efficiently will be vital to success. We in the technology sec- tor will argue that these two “worlds” are not mutually exclusive. Yes, the shutdown changed working conditions drastically. But regardless of time and place, employ- ees, contractors and partners working from home, or any- where else, must have access not only to the business soft- ware they use every day, but also to each other. Today’s cloud-based enter- prise resource planning solu-

tions – software that helps companies manage core opera- tions such as accounting and other industry-specific needs – are making that possible. Their anytime, anywhere platforms enable property operators, developers and con- struction firms to easily com - municate and collaborate to keep driving work forward. Partners within and outside of an organization can share a “single point of truth,” which enables them to make proac- tive business decisions and maintain consistency. Further, these products’ mobile apps allow remote

place – likely forever – a h y p e r c om- petitive digi- tal economy was already s p a r k i n g d r a m a t i c transforma- tions in the

Michael Mullin

commercial real estate and construction industries. So as companies continue to pri- oritize keeping their people safe and healthy with remote operations and virtual teams,

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