We love your questions...
What if I can’t get my box to the Post Office? Not an issue. Simply call our friendly customer service team for free on 0800 246 1111 and they can arrange a Parcelforce collection, direct from your door or an alternate address - whichever is best for you. I just have a few old coins, would you be interested? Most coins and notes do not hold a great value. Whilst we do buy old coins and currency, it is something we ask people to add to their box to increase the offer we can make.
What is the minimum number of items I can send? In essence, we are a bulk buying service. Great for decluttering, with the bonus of a bit of extra cash. If you only have a few items to send, best give us a call. We can tell you if it’s worth sending. I have more than I can fit in two boxes, what should I do? That’s great news. Give us a call and we’ll send you more free postage labels! What happens if I am not happy with the offer? No worries. We post all your items back for free! Easy as that. I’m not sure if I have something of interest. Can I send you a picture before posting it? Of course, send photos to hello@vintagecashcow.co.uk However, it’s best to check through this guide or our website for something similar. Also, feel free to call us.
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Should I clean my items before sending?
We ask customers not to clean their items before sending them to us. What if my items are damaged? This is part and parcel of the vintage trade - the items that we do accept we will buy in virtually any condition.
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