REFUNDS
Refunds will only be considered in the following circumstances: The College closes the course or changes the day, time or venue of a previously advertised course. • Serious illness or hospitalisation of the learner evidenced by medical certificates. Any refund granted will be based on the remaining classes of the course after a claim has been received. • Serious illness or hospitalisation of a partner, parent or child necessitating full time care by the learner, confirmed by a medical certificate. Any refund granted will be based on the remaining classes of the course after a claim has been received. • Other exceptional circumstances at the discretion of the College. In the first instance, an application in writing should be made to the Finance Manager. • No refunds are made if the learner leaves or is suspended or is excluded in accordance with the College Disciplinary Code.
Where the above exceptional circumstances do not apply the following refund terms apply: • Before a course starts - full refund (minus a £25 admin fee). • Refunds may be permitted for learners who withdraw within the first six weeks or before the middle of the course if the course is a full academic year (minus a £25 admin fee). • No course refunds are permitted after mid-point unless there are exceptional circumstances. For more information please contact: studentfinanceandtravel@hsdc. ac.uk
Please note: If the learner withdraws from the course they will still be liable for
the course fees unless there are exceptional circumstances, please check the terms and conditions for details.
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