Local Arrival (Airport)
o We will always convey a distinctive first impression through our greeter’s gracious demeanor, worldwide Shangri-La Asian red and gold jackets, and Signage.
o We will warmly greet our guests with local salutations and gestures.
o Our guests will feel that we are sensitive to their journey and mood by engaging in sincere conversation and not repeating questions. o We will welcome all guests at the airport when they have booked a hotel transfer, and escort them promptly to the hotel car.
Made with FlippingBook - professional solution for displaying marketing and sales documents online