Valet Parking Arrival
o As soon as the guest’s car comes to a stop, open the doors and greet them.
o As the hotel doorman, welcome each guest in an outgoing and lively manner, using the local language and gestures.
o When you accept the car, tell the guest how to retrieve their car and how long it usually takes.
o Engage with the guest by making eye contact and speaking in a friendly and calm voice, so they can hear you and better understand you.
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