Shangri-La Experience Standards

Pool & Beach

o Upon seating, we will arrange each guest’s chaises lounge with two large, good quality towels and offer a choice of natural or infused citrus/herb water, which will be promptly served. (The water can happen during the setup, with costs controlled by using filtered water in carafes. While towels should differ in style from the normal hotel inventory, they must be of equal quality.) o During the seating process, we will advise guests of services available at the pool such as food & drink, reflexology, etc.; between 1200 - 1500 we will circulate amongst guests to discreetly offer snack menus.

Made with FlippingBook - professional solution for displaying marketing and sales documents online