Coachfirm July August 2019

You see problems. We see possibilities.

Toll Free: 888-777-0303 • bob@coachfirm.com

July/August 2019

LEADER WORKER VS. MANAGER

Common Hiring Mistakes in Small Businesses

Running a small business may be more complicated than it seems at first. Here at

Coachfirm, we’ve helped countless small-business owners get their companies off the ground and into a place where they can grow comfortably. As such, we’ve seen plenty of common mistakes along the way, and one of those is misunderstanding what management actually looks like from a practical standpoint in your organization. When you’re first getting started, the small-business entrepreneur likely has their hands in just about every part of their brand. Even if you have a partner to fall back on, you’re likely to run into some unintended setbacks once you see some success. Growth can open up some doors and close others. The last thing you need when your business is getting off the ground is to have the wrong people in management. That’s why we wanted to take a closer look at why this sort of thing is so common. When you think of smaller companies, you’re likely envisioning the owner being in charge of every facet of the organization. You wouldn’t be wrong, but that soon takes a turn when it comes to expanding your staff. It’s not just enough to have people in the lower levels of your company; you need a select group of experienced professionals to ease some of your burden with the more intricate operations. It’s at the point of serious growth that you understand what management actually is. A true manager should be overseeing myriad specialized areas that help the company stay on track, function smoothly, and move forward. A common pitfall takes place when the operators of a company make the mistake of hiring a “leader worker.” This person is normally an exceptional or trusted employee who has worked their way up in the eyes of the owner. Then, when they aren’t capable of adequately holding the position, you end up losing both a manager and a great employee. A manager needs to be in a position where they can readily and easily manage and analyze important numbers, projections, and projects, not just someone who shifts employee schedules around. The position of manager entails a lot more than you’d realize. Nowhere in the description of their current job do these employees know how to do any of the work it takes to be a manager. A salesman doesn’t have the skill set to oversee a floor of salesmen because they aren’t trained to

The last thing you need when your business is getting off the ground is to have the wrong people in management.

do so. When they go from worker to some sort of pseudo-manager, everybody involved quickly realizes just how incapable they are. That’s the danger of moving up internally instead of turning to an outside source to bring in a capable party.

If you truly want to know the best way to tackle these problems, turn to your friends at Coachfirm. We’ve encountered just about every problem that business owners face, no matter if it’s a new startup or a Fortune 500 company. We have the specialized knowledge and years of experience to give you the advice you need to succeed. Don’t let your growth undermine your success. To find out more about what we can do for you, give us a call at 888-777-0303 or visit our website anytime at Coachfirm.com. We’ll be standing by.

-Bob Scott

www.coachfirm.com

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You see problems. We see possibilities.

www.coachfirm.com

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