Key tips for brokers 1. Establish business value first: Before investing, clearly articulate the business value the project will unlock and ensure you have enough value to fund the change. 2. Rethink for cost-effectiveness: A successful project may require fundamentally rethinking product design to be cheaper and easier to deliver from a systems perspective. 3. Set a future-fit vision: Look forward three to five years as a minimum. Don’t rely on how things have always been done, but project what you need to look like to remain relevant and compete. 4. Empower business leaders: The most significant change is empowering the business to drive the agenda. 5. Insist on data uniformity: The quality of the data presented by the broker has more bearing on downstream outcomes. Successful implementation requires putting uniformity around data to ensure accuracy.
40 A NIBA Brokers’ Guide: to leveraging technology in insurance
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