CEO / Welcome
A Transformative Year
As we near the end of 2025, it’s a moment to pause, reflect and, importantly, say thank you. This has been a year of transformation and momentum for NIBA. Together, we have embraced change, strengthened our foundations, and continued to build a confident and connected future for brokers across Australia. Through all of this, our focus has remained constant, which is to champion the role of brokers and ensure your voice is heard where it matters most. We have advocated strongly for brokers and to make sure your perspectives are front and centre in policy conversations. We have increased our engagement in Canberra and deepened our relationships with regulators, working collaboratively to support the sustainability and professionalism of our industry. We have also invested in the future of NIBA. This has included introducing a new brand that reflects a more contemporary, confident and future-focused profession, one that builds on over four decades of strong history while looking firmly ahead. We have rolled out a new website and member portal designed to deliver a more streamlined, modern and personalised experience for brokers. These changes are more than cosmetic; they represent a renewed energy and clarity of purpose as we position NIBA to lead the profession into the next decade. Being present where our members are is important. Throughout the year, through regional events and national initiatives, we have reconnected with communities across Australia. Those conversations on the ground have been invaluable in shaping our advocacy and our priorities. Our flagship gathering, the 2025 NIBA Convention, was a powerful expression of this connection and ambition. We welcomed close to 900 delegates, supported by 88 partners and exhibitors across 101 stands, and a program featuring 79 speakers across 34 sessions. The Convention combined professional content with social events that reminded us of the strength, diversity and engagement of the broking community. We also recommenced NIBA-led research this year to provide robust insights into the current environment and the evolving needs of brokers and consumers. This work will inform our strategy over the coming years, ensuring our advocacy and programs remain data-driven, forward- looking and fit for purpose for you and the clients you serve.
A major milestone in this effort has been the launch of our landmark thought-leadership report, Ready or Reacting? Shaping the Future of the Insurance Broking Profession . It sets a decisive agenda for the decade ahead, calling for adaptability and courage to seize opportunity amid accelerating disruption. This is just the beginning. We intend to roll out a series of thought-leadership reports that will help frame the conversation over the course of the coming year. Finally, an important update on the Insurance Brokers Code of Practice. As of writing this note, NIBA has received the Independent Code Reviewer’s report. The NIBA Board is carefully considering the Independent Reviewer’s findings and recommendations, and a formal response will be released soon. We will continue to engage with members and key stakeholders regarding next steps. Codes are fundamentally about trust and confidence. They signal to clients, regulators and the wider community that a profession is prepared to hold itself to account. This is an important opportunity for NIBA to demonstrate leadership on behalf of our members and to reaffirm our commitment to the highest professional standards. On behalf of the NIBA Board, the NIBA team, and our various state and divisional committees, I would like to thank you for your support and engagement through the year. I wish you, your families and your teams a very happy and safe festive season.
See you in 2026 as we look forward to being “Future Ready”.
RICHARD KLIPIN Chief Executive Officer, NIBA
6 / INSURANCE ADVISER DECEMBER 2025
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