PTC Business Development Guide

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General Customer Queries

Minor/Major Erratas

Amendments

Cancellations

As soon as your out of office Smartsheet is filled in and your out of office on your emails is added, any erratas that come through to the admin ptc@hays-travel.co.uk inbox, which Homeworking operations man, will be forward to Customer Service to action on your behalf. ** Please note if you are due back from holiday and the errata/ amendment is not deemed urgent this will be passed back to you to action on your return

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PTC BUSINESS DEVELOPMENT GUIDE 2025 |

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