FHLB SF ERG Leadership on Purpose - Exemplary Leadership Pr…

LEVELS OF LISTENING

There are three levels of listening. Levels of Listening is a simple tool to help you see where you are in terms of focusing and listening in various situations.

LEVEL 1:

You hear words and sounds but you don't really listen; instead you focus on what you want to say next or how the other person's words relate to you You really try to understand what the other person is saying and see things from their point of view Deep, "sixth sense" listening that helps you uncover what is most important to the person speaking and what is underneath the words he/she is saying

LEVEL 2:

LEVEL 3:

FINDING YOUR FORTE ERG LEADERSHIP ON PURPOSE

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