HR Resolutions - October 2018

OC TOBER 2 0 1 8 #DramaFreeHR News

LEADERSHIP C omes D own to U nderstanding H ow O thers C ommunicate


We’ve moved! Yep, HR Resolutions has truly become virtual. Melissa packed up her desk and took it home. Barry packed up his desk and took it home. I took Trish’s desk and took it home. (Mine was too big for a home office.) We’ve moved up to VOIP and e-faxing —wow! You know, it’s kind of funny — I started the business 14 years ago (October 2004 was the first month of my attempt at networking). The business started in my home and now I’ve returned to a home office. What a difference though —multiple phones, national clients, six file cabinets (whoever heard of the Paperwork Reduction Act combined with an HR department?)

With the rapid rise in leadership training and development of best practices, the opportunity to learn effective leadership skills is at the fingertips of anyone who wants it. Books, podcasts, and training seminars are just a few of the training mediums used, but even with the considerable amount of information available, leaders everywhere continually fall short in one significant aspect: Leading others is not about fitting your team members into your management style; it’s about you fitting into theirs. There’s a common belief that to be a great leader in business you need to have a plethora of skills and an even more substantial breadth of knowledge. But this rationale couldn’t be further from the truth. Leadership isn’t about knowing every detail about your industry, and it certainly isn’t about being the best at your job. To be an effective leader, you need to help others achieve their goals. Leading in a style that meets the needs of your team doesn’t come naturally to most people, and that’s why a great leader is so valuable. They are capable of adapting to meet the needs of those they lead. It’s a multifaceted objective that requires a lot of emotional intelligence and a willingness to collaborate. While there are many strategies to help leaders understand how to lead others properly, communication is the most important part. In many instances, someone is placed in a leadership role because they have a distinct personality and skill set. Those who climb the ladder are often strong-willed and communicate in a particular way. The biggest mistake leaders make is trying to communicate in a way the people they are leading don’t fully understand. To provide an example, let’s use the fictional people Natalie and Larry. Natalie is in a leadership role at her company where she manages a small team of people. Larry works under Natalie and communicates with her on a daily basis. Natalie is a nose-to-the-

Please make note of our new mailing address:

4075 Linglestown Rd., PMB 256 Harrisburg, PA 17112.

(I tried to get my old PMB number but, alas, someone else has it now!)

Don’t ever be afraid of change. It’s been a daunting two months while we emptied out the office, moved, and went to settlement on our building. Yet we still kept taking care of our clients and meeting new clients.

Change is good AND refreshing!

- Karen Young

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