Hostplus
David Elia
How Hostplus can support employee wellbeing at every life stage In industries where work patterns can vary and staff turnover can be high, helping your employees engage with their super can be a challenge. As employee needs evolve, super funds are expanding how they provide support. For funds like Hostplus, this means offering more accessible advice, and a broader range of services to help your employees feel more informed and confident. Making financial advice more accessible for your employees Financial decisions don’t always happen at predictable moments. Without clear guidance, questions about combining super, insurance cover or planning for retirement may feel overwhelming. That’s why Hostplus has adopted a flexible, multi- channel approach to financial advice. It’s designed to meet members (and your employees) wherever they are in life. Hostplus’ digital advice platform, SuperSmart, provides interactive education and tailored guidance to eligible members online. Members can also access support from Hostplus advisers over the phone or via video call, or meet with a financial planner face to face for more comprehensive advice. For example, a younger hospitality worker who is a Hostplus member could use SuperSmart to build their understanding of super and broader financial concepts. Through interactive education, they can explore everyday topics like managing debt or building good financial habits. A tourism operator or restaurant manager in their 30s or 40s might prefer to speak with an adviser over the phone to ask more specific questions about investments or insurance. A hotel concierge in their 50s or 60s might instead meet with a financial planner face to face to prepare for retirement.
enables members to access support in a way that reflects their situation, preferences and stage of life. This flexibility can help ensure members get the support they need, when they need it, without feeling overwhelmed. It’s also an easy way for employers to provide staff with access to financial guidance, without any extra administrative burden. Find out more about Hostplus financial advice services at hostplus.com.au/advice
Practical support for your workforce
Financial advice is only part of the story. Many of your employees can also benefit from practical support that helps them feel more confident about their finances and their wellbeing. Hostplus is expanding its offering in this space, providing additional services designed to support members in more practical, everyday ways.
In-person support through ServicePlus centres
Employees who are Hostplus members can access face-to-face support through the Hostplus ServicePlus centres. Whether they’re looking for guidance, reassurance or support to help them understand their options and next steps, ServicePlus provides access to a knowledgeable Hostplus representative in a welcoming and accessible environment. Currently available in Melbourne, Adelaide and Darwin, ServicePlus centres are also planned for Sydney, Perth and Brisbane. Visit hostplus.com.au/ contact-us to find a ServicePlus centre near you.
A broader wellbeing focus with 360Health
Employees who are Hostplus members, and their families, also have access to 360Health, a health and wellbeing program.1 The program connects members to a range of services, including support for mental health, fitness and nutrition, at no extra cost. The nutrition program provides personalised guidance to help members build healthier habits.
By offering different ways to engage, Hostplus
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