Advocate Services & Employee Education
-Assistance in understanding EOB’S ·Determining employees out of pocket expenses ·Speaking directly to Physicians offices on the employees behalf ·Transferring medical records from provider to one another ·Negotiating non-network rates with providers ·Medicare guidance ·Research clinical information on health conditions ·Coverage and provider questions Overview of health advocate services:
Addressing claim problems or locating network providers may transform your HR team into a medical concierge service. Yates provides a solution with their Health Advocate Service. By authorizing Health Advocate through a single call, they can assist your employees in resolving issues with providers and insurance companies. They serve as a valuable resource in navigating healthcare decisions and ensuring accurate claim payments
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