The_2019_Membership_Marketing_Benchmarking_Report (1)

EXECUTIVE SUMMARY

The other technology-driven development that associations report this year is a significant decrease in data problems that have been reported in the past. The top data complaint is a lack of marketing results tracking and analysis, which dropped from 51% in 2018 to 39% in 2019. Similarly, the issue of inadequate membership dashboards and reporting tools went from 48% in 2018 to 35% in 2019. In the competitive association environment, the ability to track, analyze, and report on marketing efforts has become a core ability to drive success. So these improvements are significant.

WHAT ARE THEMOST SIGNIFICANT DATA CHALLENGES YOURASSOCIATION FACES?

39

%

35

%

33

%

TOTAL OF 652 ASSOCIATIONS SURVEYED

32

%

30

%

30

%

21 %

11 %

8 %

Please see page 52 for more detailed information.

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