The_2019_Membership_Marketing_Benchmarking_Report (1)

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MEMBER RECRUITMENT

quisition)

Which recruitment marketing channels get your organization the most new members? You may select up to five answer choices.

instatement (Retention)

CHANNELS THAT GET MOST NEW MEMBERS

Total (n = 739)

Individual (n =327)

Trade (n = 223)

Combination (n = 189)

Word-of-mouth recommendations

69%

66%

74%

68%

Email

62%

67%

57%

59%

Local events/meetings

34%

36%

30%

35%

Cross-sell to non-members who buy your products or attend your conferences Promotion to/at your own conferences/trade shows

30%

29%

29%

32%

tructure

27%

24%

27%

32%

Personal sales calls

26%

10%

46%

29%

Association-sponsored events

25%

23%

28%

27%

ion

Direct mail

23%

28%

19%

18%

Chapters

19%

29%

5%

18%

Exhibiting at other conferences

17%

16%

19%

19%

ur Association

Paid online digital marketing

15%

20%

8%

13%

Advertising in your own publications

14%

13%

14%

15%

Free membership offered with a non-member meeting registration

10%

15%

2%

12%

Accreditation promotion

9%

8%

7%

13%

Public relations

8%

9%

8%

7%

Content marketing (white papers) Advertising in outside publications

8%

6%

11%

7%

5%

5%

7%

2%

Telemarketing

4%

6%

2%

4%

Radio or TV

2%

2%

1%

1%

Other

12%

14%

13%

10%

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