The_2019_Membership_Marketing_Benchmarking_Report (1)

SECTION 1 Association Statistics

2

MEMBER RECRUITMENT SECTION 2 Member ecruitment (Acquisition)

SECTION 3 Member Engagement

What do you believe are the top three reasons members join your organization?

SECTION 4 Member Renewal and Reinstatement (Retention)

SECTION 5 Social Media

TOP REASONS MEMBERS JOIN ORGANIZATION

Total (n = 730)

Individual (n =325)

Trade (n = 219)

SECTION 6 CHALLENGES and Goals Combination (n = 186)

57%

53%

62%

60%

Networking with others in the field

SECTION 7 Dues and Membership Structure

Learning best practices in their profession Accessing specialized and/or current information

26%

22%

32%

24%

SECTION 8 Managing Your Association 29%

25%

21%

26%

Supporting advocacy

23%

17%

33%

19%

SECTION 9 The Demographics of Your Association

Supporting the mission of the association

21%

23%

16%

22%

19%

16%

23%

SECTION 10 Words of Wisdom 21%

Attending conferences/trade shows

Advancing their career

17%

26%

4%

18%

Purchasing continuing education

16%

21%

11%

13%

Gaining or maintaining professional certification

16%

20%

9%

17%

Receiving recognition or prestige by belonging to the association Obtaining discounts on product or meeting purchases

16%

17%

13%

18%

14%

16%

11%

15%

Accessing association publications

13%

16%

7%

13%

Accessing industry thought leaders Using affinity programs (insurance, rental cars, retail discounts, etc.)

11%

7%

16%

12%

6%

4%

11%

2%

Accessing industry benchmark studies

4%

1%

10%

4%

Accessing the job board

1%

2%

1%

1%

Other

8%

9%

11%

4%

Not sure

<1%

-

-

1%

Please see explanations on following page

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