The_2019_Membership_Marketing_Benchmarking_Report (1)

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ion)

MEMBER RENEWAL AND REINSTATEMENT

How has the budget changed from last year for each of the following marketing programs?

BUDGET CHANGE FOR MARKETING PROGRAMS IN PAST YEAR* TOTAL

Stayed the Same

Increased

Decreased

Email

38%

57%

2%

Paid online digital advertising

32%

20%

3%

Promotion to/at your own conferences/trade shows

26%

53%

2%

Association-sponsored events

24%

42%

4%

Local events/meetings

24%

45%

3%

Personal sales calls (not telemarketing)

2%

22%

33%

Direct mail

21%

42%

11%

Public relations

21%

36%

3%

Exhibiting at other conferences

7%

18%

37%

Content marketing/white papers Advertising in your own publications

1%

17%

27%

2%

16%

59%

Chapter support

13%

31%

3%

Advertising in outside publications

4%

12%

31%

Member referral program

10%

30%

3%

Telemarketing (not personal sales calls)

3%

8%

17%

Texting

7%

10%

<1%

Radio or TV

3%

10%

1%

* Did Not Use not shown

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