Q: I have received calls from unknown numbers asking for payment of my PWD bill. Is this a scam? A: Yes, it is a scam. PWD does not call customers for payment. Our field staff also do not collect payments.
Q: I noticed my meter box is broken. Can PWD fix it? A: If your meter box is broken, call Customer Care at 661-947-4111 or visit our main office at 2029 East Avenue Q.
Q: I have more than four peo- ple residing in my house, but my bill says I have four. What can I do? A: The indoor water budget allocation is calculated for a four-person household. Custom- ers may receive an additional 55 gallons per day for each added person. Visit our website at www.palmdalewater.org to apply for an increase in water alloca- tion.
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Summer 2023 - The Pipeline
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