Airways Corporation of New Zealand Limited Statement of Corporate Intent 2020-2022
Measures of success
INTRODUCTION AND NATURE & SCOPE OF ACTIVITIES
STRATEGIC CONTEXT
Forecast FY19
Plan FY20
Plan FY21
Plan FY22
Operational Focus
AIRWAYS’ BUSINESS UNITS
Near collisions
2
Nil
Nil
Nil
Staffing service availability 2
99.88% 99.88% 99.88% 99.88%
Core systems availability
100% 100% 100% 100%
FY20 KEY STRATEGIC WORKSTREAM
Critical technology services availability
99.95% 99.95% 99.95% 99.95%
Cyber security maturity rating 3
3
>3
>3
>3
Customer Focus Core customer satisfaction
MEASURE OF SUCCESS
To be measured
>80% >80% >80%
Commercial customer satisfaction
100% >80% >80% >80%
FINANCIAL FORECAST BY UNIT ($NZM)
Leadership & People Staff safety – serious harm injuries Staff survey results (targeted areas)
Nil
Nil
Nil
Nil
To be measured
>FY19
>FY20
>FY21
DIVIDENDS
Sustainability Carbon emissions per FTE
REPORTING TO SHAREHOLDING MINISTERS
Baseline to be measured Baseline to be measured Baseline to be measured
POLICY FOR SHARE ACQUISITION Reduction in waste to landfill against FY19 baseline 5% 10% 20% Energy consumption COMPENSATION FROM THE CROWN Financial ($m) Group NOPAT THE CROWN’S INVESTMENT IN AIRWAYS 23.4 25.7 29.6 29.5 Commercial business NOPAT 7.6 7.8 9.3 10.4 Capital investment 44.0 75.6 72.8 47.4 Dividends 12.0 13.0 14.0 15.0 APPENDICES Dividend yield 4.9% 5.2% 5.6% 6.0% Return on equity 16.9% 17.1% 18.0% 16.5 % DIRECTORY 2. Service availability is measured as the arithmetic average of ATS staff availability for all aerodromes, approach sectors and enroute sectors. 3. Airways’ cyber security will be self-assessed against the NIST Cybersecurity Framework which is based on a 4 tier index. 9
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