JOB DESCRIPTION
Role Title: Reports To: Department/Residence: Hours:
General Manager Head of Operations Site 37.5 / week
KEY RESPONSIBILITIES
The key duties for the role are: • Achieve full occupancy levels for the accommodation each academic year • Have complete awareness of rooms and rates within the property • Deliver an exceptional experience to all customers throughout the sales process and beyond • Identify and build relationships with Universities/Student Unions and other relevant organisations with the operating city • Maintain up to date information on competitor operations within the city • Assist the site operations team with day to day management of the site • Comply with all onsite operating policies and procedures • Plan and prioritize tasks on a daily basis • Have a can do attitude and hands on approach to all tasks • Organise events for students throughout the year • Provide accurate and timely reporting where necessary • Ad hoc tasks Please note that due to the nature of the business and this specific role there are a large number of ad-hoc tasks which occur throughout the year – the JD is not exhaustive. The nature of the role means that you may be required to work outside of your hours (move in weekends, summer etc). Travel may be required.
Made with FlippingBook Digital Publishing Software