How To File A Claim
When Your Reimbursement Should Arrive Your check will arrive based on your employer’s payment schedule, usually within about two weeks. Payment could arrive sooner if you submit your claim online or are using direct deposit into your personal checking or savings account. If you request reimbursement by check and your approved payment is less than $25, we will wait to send reimbursement until we receive additional claims that make your total reimbursement amount at least $25. If we don’t receive any additional claims, we will send your reimbursement at the end of your plan’s runout period. There is no minimum amount required for reimbursement by direct deposit. Receive Your Repayment Directly Into Your Personal Bank Account You may choose to have your reimbursement deposited directly into your account when you submit a claim for reimbursement. To do this you will need to enter your bank account information in the system. Follow the steps below: 1. Log in to your Chard Snyder online account 2. Click the Tools and Support tab 3. Under the How Do I? section, select Change Payment Method 4. Under Current Payment Method, select Update 5. Click Direct Deposit under Alternate Payment Method and click Submit . Enter your bank information if prompted. Don’t Forget to Keep Your Receipts In a Safe Place Save your receipts. You may be asked to provide proof that you purchased an eligible item or received an eligible service. All receipts/ bills must include a date of service during the plan year, a description of the service, the provider’s name and the amount you must pay in order to be eligible for reimbursement. If you lose your receipt, the service provider can usually provide an account history or replacement receipt.
Read Your Claims Documentation Carefully Your tax-free plan may require you to submit an Explanation of Benefits (EOB) in order to claim repayment. Some health insurance companies may refer to them as a Summary of Benefits, a Remittance Advisory, a Coverage Determination or a Beneficiary Notice. Whatever it’s called, they all explain how your medical plan paid the claim and how much you may owe. You may get a copy of your EOB in the mail, or your insurance company may make it available online.
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