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16C — September 28 - October 11, 2018 — Fall Preview — M id A tlantic
Real Estate Journal
S now & I ce M anagement
By Joe Sauers, Sauers Snow and Ice Management The 5 essential components to every snow management contract
t’s not uncommon for property owners and fa- cility managers to find themselves in the same d i l e m m a every year about thi s time – how do I know if I’m compar- ing apples to apples when it comes to my snow manage- ment proposals? As a helpful start, here’s 5 things that every snow con- tract should contain: I Joe Sauers
plant damage, but also janito- rial expenses associated with granular deicers being tracked into buildings. ISO Certification Do any of your proposals highlight a service provider that is ISOCertified? By hiring an ISO Certified company, you can rest assured that they are being held to a higher standard of quality due to ISO’s relent- less auditing process. ISO’s 3rd Party method insures that Snow Contractors adhere to strict standards related to documentation, customer sat- isfaction, and operations. At Sauers Snow & Ice we pride ourselves on being one of three ISO Certified providers in the Philadelphia Region. Insurance Snow Plowing Insurance has become increasingly more diffi- cult for contractors to maintain due to the yearly raise in costs. This is due in large part to the fact that many insurance carri- ers will not tolerate more than 1-2 slip and fall claims. Often times contractors are insured for ‘landscaping, general con- tracting, etc.; however, their policies do not automatically include coverage specifically for snow plowing. This leaves property managers and owners liable for injury and damage claims. Best practices would require contractors to provide a COI that specifically states that a contractor is insured for ‘Snow Plowing services at Jobsite Address’. Pre & Post Season Processes Finally, every snow contract proposal should take into con- sideration what happens before and after the snow season. As a property owner/manager you should walk your site with the contractor and survey for damages both before and af- ter the season. During your walkthrough, confirm where the snow pile locations will be – and discuss any areas that need special attention. It’s also a good idea to require all post season repairs completed by April 30th. With a little work on the front end you can get all of your proposals in alignment so that you can be sure that you truly are comparing apples to apples when considering who your Snow contractor will be this winter. Joe Sauers is VP for op- erations at Sauers Snow and Ice Management.
1/2’” trigger would probably have crews on-site as the storm begins, whereas the 2” trigger property might not see a crew for hours into a storm. Level of Service Every snow contract pro- posal should detail whether they are a low, medium or high (a.k.a. Zero tolerance) level of service. Higher levels of service might include added features like lot and sidewalk brining before every snow event. While still relatively new to the snow industry, brining has proven to be an excellent tool by not only minimizing waste and
realm are ½”, 1” or 2”. Keep in mind that not all trigger depths are equal. Comparing a ½” trigger to a 2” is not really a fair comparison because the level of service would be dras- tically different. For example a service provider working a
Trigger Depth Every snow contract should have a basic starting point – in other words at which point does the snow service begin. In our industry this is called the “trigger depth”. The stan- dard depths in the commercial
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Don’t wait until the first snow event. Start planning snow removal services now!
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